Customer Service Career Research

Pacific Bell (now AT&T)

Customer Service - Customer Service Manager - Los Angeles, CA

Provided sales and technical support to Win-Back Account Teams to re-engineer customer voice & data networks as customers returned to Pacific Bell from competitors

Avg. Salary: $0   ·    Company Rank: Not Available

Spanish Research & Marketing

Customer Service - Customer Service Manager - South Pasadena, CA

Operations Officer with responsibility for all aspects of daily operations of the 125 employee enterprise. Oversaw Call Center, Logistics and Transportation Department.

Avg. Salary: $0   ·    Company Rank: Not Available

Regency Telephone Systems

Customer Service - Customer Service Manager - Burbank, CA

As Founder & President of a 14 member company, I worked with Pacific Bell Account teams to design and implement the telephone equipment needs of their customers. I oversaw my management team, who supervised our technicians.

Avg. Salary: $0   ·    Company Rank: Not Available

Pendum LLC

Customer Service - Customer Service Representative - Rocklin, CA

Proactively developed customer relationships throughout all levels of the customer organization by applying escalation expertise in order to resolve complex issues and reach established customer goals. Renewed existing contracts and farmed for new opportunities by identifying and pursuing options for process and business improvements by working with customers to understand business objectives year over year and complemen...

Avg. Salary: $78,000   ·    Company Rank: Not Available

Desert Schools Federal Credit Union

Customer Service - Customer Service Representative - Phoenix, AZ

•Effectively managed staff in the daily operational functions and service delivery of ATM installations, cash management and forecasting, ATM monitoring and availability, dispute resolution, settlement and general-ledger reconciliation. •Conducted staff and vendor meetings to ensure members received favorable experiences when using credit union ATM’s; presented applicable updates at monthly management meetings. •Efficient...

Avg. Salary: $78,000   ·    Company Rank: Not Available

Vista Bank

Customer Service - Customer Service Representative - Colorado Springs, CO

Reported directly to the COO and assisted the Controller in maintaining cash flow and regulatory compliance on stockholders accounts. Assited with training, payroll, wire transfers, research, general reconcilements, client relations, etc.

Avg. Salary: $78,000   ·    Company Rank: Not Available

Vectra Bank

Customer Service - Customer Service Representative - Wheat Ridge, CO

Managed daily operations of staff of tellers and new accounts personnel in a bank branch location of a Denver suburb. Responsible for cash ordering, balancing, general ledger reconcilements, compliance, customer complaint resolutions, audits, etc.

Avg. Salary: $78,000   ·    Company Rank: Not Available

Prudential Insurance and Financial Services

Customer Service - Customer Service Representative - Arvada, CO

Sold insurance and variable investments to natural market and hunted for new clients. Serviced existing accounts.

Avg. Salary: $78,000   ·    Company Rank: Not Available

Bank Western

Customer Service - Customer Service Representative - Denver, CO

Consumer Loan Officer - worked with bank customers to attain home equity, vehicle and personal loans. Marketing & Training Coordinator - sent direct mail for consumer loan marketing materials and responded to replies/inquiries. Trained bank personnel on how to sell consumer loan products. Bankcard Underwriting Supervisor - managed staff of bankcard underwriters to comply with lending guidelines and grant acceptable credit...

Avg. Salary: $78,000   ·    Company Rank: Not Available

J. Hill & Associates

Customer Service - Customer Service Representative - Dana Point, CA

 Educate both buyers and sellers on the legal - and emotional - process of buying and selling a home.  Facilitate purchases and sales of California real property through contracts.  Market properties to the public in order to obtain the highest sale price.  Create and manage unique marketing campaigns to generate leads.  Negotiate the best price and terms for the client I represent.

Avg. Salary: $64,000   ·    Company Rank: Not Available