Customer Service Career Research

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Supervised 12-15 Inbound Telemarketing sales representative Monitored, coached and mentored the team

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Trained, monitored, coached and provided feedback and expertise to 8 inbound telemarketing sales representatives

Avg. Salary: $110,000   ·    Company Rank: Not Available

Pitney Bowes

Customer Service - Customer Service Manager - Trumbull, CT

Handled inbound telephone sales calls, with specific emphasis on increasing the dollar value of the initial order

Avg. Salary: $110,000   ·    Company Rank: Not Available

Firstar/US Bank

Customer Service - Customer Service Manager - Milwaukee, WI

• Managed Elan Bankcard Merchant Services Operations staff of 15 people. Merchant Operations included call center responses to merchant (acquiring side) inquiries concerning electronic/paper deposit issues, merchant discount and processing fees, chargeback and copy requests. • Oversaw and implemented the transfer and conversion of bankcard paper merchant deposit activity to internal and external entities. This involved de...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Harris Bank

Customer Service - Customer Service Manager - New Berlin, WI

• Managed the ATM/Cardbase operations area. Staff ranged from 1-4 people. • Directed the conversion of 35 ATM’s from Pulse network to Metavante network. • Centralized ATM and Cardbase related maintenance functions from 41 branch offices to corporate headquarters. • Convinced independent branch offices to adopt standard operating procedures for both ATM and cardbase functions. • Negotiated centralized vendor contracts for AT...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Associated Bank

Customer Service - Customer Service Manager - Hales Corners, WI

• • • Managed EFT, ATM/Debit Cardbase Operations • Oversaw daily ATM network balancing functions, adjustment processing, REG E dispute cases. • Conducted study to determine profitability of bank’s existing ATM fleet. Made recommendations to either improve ATM site profitability or remove unprofitable units. Savings of approximately $10,000 annually. • Worked with purchasing office to negotiate with ATM vendors for ATM repl...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Filling Memorial Home of Mercy

Customer Service - Customer Service Representative - Napoleon, OH

Care for the daily need of people with Developmental Disabilities

Avg. Salary: $0   ·    Company Rank: Not Available

Filling Memorial Home of Mercy

Customer Service - Customer Service Representative - Napoleon, OH

Care for the daily need of people with Developmental Disabilities

Avg. Salary: $0   ·    Company Rank: Not Available

Filling Memorial Home of Mercy

Customer Service - Customer Service Representative - Napoleon, OH

Care for the daily need of people with Developmental Disabilities

Avg. Salary: $0   ·    Company Rank: Not Available

Plant Essentials, Inc

Customer Service - Customer Service Supervisor - Perkasie, PA

Assure that corporate merchandising standard and met to the highest degree. We set and maintain the garden centers for a chain of big-box home improvement stores. This includes unloading new mechandise and setting according to a corporate-approved plan-o-gram, assuring that the garden centers are kept clean and organized, proper signage is posted for product, removing (culling) sub-prime product from the sales floor, and ...

Avg. Salary: $18,000   ·    Company Rank: Not Available