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Firstar/Us Bank Work Values
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Daily Duties at Firstar/Us Bank:
• Managed Elan Bankcard Merchant Services Operations staff of 15 people. Merchant Operations included call center responses to merchant (acquiring side) inquiries concerning electronic/paper deposit issues, merchant discount and processing fees, chargeback and copy requests. • Oversaw and implemented the transfer and conversion of bankcard paper merchant deposit activity to internal and external entities. This involved development of an action plan, reassignment of personnel, overseeing actual conversion process, and personally conducting the training of the operational areas responsible for the data entry and reconciliation process. • Implemented processing procedure that cleared 6 week backlog of written client inquiries. Received recognition in Firstar annual report. • Suggested and implemented procedure to clear stale bankcard transmittals that saved several thousand dollars within a six month period. Received cash award. • Managed Elan Customer Services call center and customer correspondence center for 2 years. Staff of 20 people. • Managed Elan Data Entry/Authorization center for 2 years. • Prepared budgets, initiated departmental goals, objectives.
What they like about Firstar/Us Bank:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Conflict Management, Optimization, Process Improvment, Microsoft Office, Bankcard Operations, Reg E
Information about Firstar/Us Bank
Company Rank: Not Available
Average length of employment : 31 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Firstar/Us Bank:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
