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Firstar/Us Bank Work Values
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Daily Duties at Firstar/Us Bank:
• Managed Elan Bankcard Merchant Services Operations staff of 15 people. Merchant Operations included call center responses to merchant (acquiring side) inquiries concerning electronic/paper deposit issues, merchant discount and processing fees, chargeback and copy requests. • Oversaw and implemented the transfer and conversion of bankcard paper merchant deposit activity to internal and external entities. This involved development of an action plan, reassignment of personnel, overseeing actual conversion process, and personally conducting the training of the operational areas responsible for the data entry and reconciliation process. • Implemented processing procedure that cleared 6 week backlog of written client inquiries. Received recognition in Firstar annual report. • Suggested and implemented procedure to clear stale bankcard transmittals that saved several thousand dollars within a six month period. Received cash award. • Managed Elan Customer Services call center and customer correspondence center for 2 years. Staff of 20 people. • Managed Elan Data Entry/Authorization center for 2 years. • Prepared budgets, initiated departmental goals, objectives.
What they like about Firstar/Us Bank:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Conflict Management, Optimization, Process Improvment, Microsoft Office, Bankcard Operations, Reg E
Information about Firstar/Us Bank
Company Rank: Not Available
Average length of employment : 31 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Firstar/Us Bank:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
