Collections Agent Career Research and Resources
Intraco Taiwan Corp
I was field service manager for a company that acted as the agent, representing several equipment manufacturers and suppliers to customers located in Asia. I was responsible for all service activities involving equipment installations, service and parts to the customers, mostly semi-conductor fabs, of these manufacturers we represented.
Avg. Salary: $55,000 · Company Rank: Not Available
On-Trak Systems
I was a field service engineer for On-Trak, a manufacturer of post CMP clean systems for the semi-conductor industry. I supported a tool install base at the Austin, Texas area fabs including AMD, Cypress and Motorola.
Avg. Salary: $55,000 · Company Rank: Not Available
SCP Global Technologies
I performed on-site service support for wet chemistry processing equipment used in the manufacture of semi-conductor products.
Avg. Salary: $55,000 · Company Rank: Not Available
Texas Instruments
Equipment maintenance tech for production equipment used in the manufacture of printed circuit boards.
Avg. Salary: $55,000 · Company Rank: Not Available
Apple (Volt Contractor)
• Supported Marketing Department by creating actual WW cost tracking database by location using Excel and creating process improvements for the launching of retail Apple shop in shop locations. • Updated forecast and analyzed actual vs. forecast, and actual vs. proposed costs. • Updated Status and Pipeline Rollout reports and distributed to upper management and cross functional departments on a weekly basis. • Developed ...
Avg. Salary: $70,000 · Company Rank: Not Available
Cisco Systems (Bay Area Techworkers contractor)
• Assisted Sales and delivery staff with complex service contract bookings, activations and systems preparation on a timely basis from activation to booking using Oracle 11i, Account4, and Status Tool. • Communicated with Customer Service to create sales orders against Customer PO’s or a Customer Service Escalation Manager to help resolve booking issues for Service Agreements. • Worked closely with Finance on projects as...
Avg. Salary: $70,000 · Company Rank: Not Available
Applied Materials (Adecco contractor)
• Updated, analyzed and distributed scorecards, freight reports, shipping compliance reports via Excel. • Analyzed transportation data to lower overall department spending costs. • Streamlined transportation reporting methods by incorporating better reporting tools. • Measured and analyzed production milestones while making recommendations to improve manufacturing process. • Produced revenue and bookin...
Avg. Salary: $70,000 · Company Rank: Not Available
Hewlett-Packard Company (Contractor)
• Provided excellent customer service to retail account buyers on a daily basis. • Proactively kept the retail account supply chain, channel development, planning and field managers informed about product availability, controlled inventory and set up plans to avoid delivery problems • Confirmed HP consumer product orders for shipment of HP using the SAP database. • Tracked shipments proactively to analyze on-time shipme...
Avg. Salary: $70,000 · Company Rank: Not Available
Excite@Home
• Entered customer purchase orders (PO) into MS Word while providing customer service to accounts ensuring that the customer receives their exact customer orders when and where requested using Essbase and Excel. • Conducted retail sales analysis assessing impact of sales promotions, events, staffing, while maintaining reports and logs. • Managed retail accounting process including submitting POs, issued check requests, f...
Avg. Salary: $70,000 · Company Rank: Not Available
SXC Health Solutions
Responsible for day to day activities of a 45 plus staffed call center in the PBM Industry. Responsible for all hiring of repesentatives. Maintained an 85% to 95% answer rate with 30 seconds. Maintained a 2% abandonment rate. Maintained 98% quality.
Avg. Salary: $72,000 · Company Rank: Not Available
