Collections Agent Career Research and Resources
First Health/Conventry
Supervised, trained, evaluated and performed all manager functions for a staff of 12 to 28 representatives. Maintained expected service levels set by the company or clients.
Avg. Salary: $72,000 · Company Rank: Not Available
United Health Care
Supervised Prior Authorization Technicians including hiring, training and coaching a staff of 12. Met service level requirements to an acceptable percentage rate. Developed training program for new and existing employees.
Avg. Salary: $72,000 · Company Rank: Not Available
John Alden Life Insurance
Supervised teams of 10 to 15 claims examiners for both medical and dental claims.
Avg. Salary: $72,000 · Company Rank: Not Available
Various
Selling vacations in order for client to few timeshare for purchase purpose. Also sold extentsion for auto warranties and offered people extended credit on their credit cards. Found all jobs unethical and quit. Sometimes you have to do what you must. Never again. I want to be treated like I would like to be treated.
Avg. Salary: $28,000 · Company Rank: Not Available
Orlando Regional Medical Center
To collect o/s debts from old medical accts aowed to hosp. It was a probabtionary period and accts were so old I had to start from beginning while in training. We had to complete 60 accts day and it was impossible for me as it was very time consuming. Previous employees just copy and pasted very old infomation and put as completed acct. I really enjoyed that job but new Mrg.(been in the dept 2 mos.) stuck to the book.
Avg. Salary: $28,000 · Company Rank: Not Available
Rose Int'l Temp Agcy(now closed)
Worked for Aetna Mail Order Rx. Helped pt's understand current policy questions,balances, co-pays, deductibles and delivery procedures. as a temp I came down with pnemonia and was hospitalized and of course lost my position. I liked that job also.
Avg. Salary: $28,000 · Company Rank: Not Available
Curascript Speciality Pharmacy-Mail Order
Helped pt's with coverage questions and took delivery orders. Collected bad debts from insurance companies and Pt's. Also sought what the problem of pymt was and had to resolved it. Either by appeal,billing issue, coding, or contract disagreement,send medical records, EOB's and correct for proper pymt
Avg. Salary: $28,000 · Company Rank: Not Available
Health Plans of America-HMO-now closed
adjudicated medical claims, researched why pymts were not timely according to contracts, took esculated calls from pt's etc. for resolution for CSR's. Helped with monthly reports with Supv unil promoted. I was sorry to see office closed.
Avg. Salary: $28,000 · Company Rank: Not Available
Claims Overload Temp Agcy-Closed
adjudicated medical claims for the State of Florida in Tallahassee, Fl. on temp basis and lived in motel room. 4 mos. was enough.
Avg. Salary: $28,000 · Company Rank: Not Available
Care Administration Services-TPA
pd WC claims according to the Fl. Fee schedule for Publix Grocery store employees.
Avg. Salary: $28,000 · Company Rank: Not Available
