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Browse Online Resumes by Occupation
Customer Service Online Resumes
Customer Service Manager - 10 Years of Experience - Near 94401
Tags for this Online Resume: customer service representative
Customer Service Manager
Eleven years of combined experience in the customer service industry: Telecommunications Sales and Financial with a strong background in operations human resources and administration training and quality. CAREER SUMMARY:
Tags for this Online Resume: Quality, Quality Assurance, Training, Management, Business Requirements, Customer Service, Email, Telecommunications, Accenture FOUNDATION, Credit Card
Customer Service Manager - 15 Years of Experience - Near 30058
Summary of Qualifications Possess over 15 years of Managerial experience in the following areas: Customer Service, Collections, Accounts Receivables, Sales, Client Service, Quality Assurance, Human Capital and Workforce Management. Many years of Consulting experience in Debt Flow Management, Client Service Retention, Call Center Strategic Planning and Virtual Call Center Operations. Summary of Experience and Education
Tags for this Online Resume: Customer Service, Quality, Quality Assurance, Quality Control, Sales, AT&T, Recruiting, Security, Wireless, CT, customer service, call center, customer service representative
Customer Service Manager - 13 Years of Experience - Near 85379
Ideal Companies: 1980
Tags for this Online Resume: Account Manager, Sales
Customer Service Manager
Customer Service Manager - 15 Years of Experience - Near 22015
Profile A dedicated Customer Care Manager with 18+ years of experience in tolling and airline industries. A Proven leader of a 200 enthusiastic, motivated and goal oriented front/back office teams.
Tags for this Online Resume: Call Center, Licensing, Retail, RFID, Statistics, Hub, Competitor Analysis, Training, Back Office, HR
Customer Service Manager - 20 Years of Experience - Near 84095
Accomplishments * Established the first Center of Excellence in 2011, which eventually became the model for the rest of Comcast * Reduced Bad Debt expense by $25 million in 2012 and by $80 million over the next 4 years * Improved Non-Pay churn by 59% since 2011 resulting in positive video growth for the first time since 2006 * Eliminated $8 million in Operating Expense between 2012 and 2015 by renegotiating numerous vendor ...
Tags for this Online Resume: Call Center, Compensation, Policies and Procedures, Project Management, Project Manager, Billing, Metrics, Retail, Sales, Sales Metrics
Customer Service Manager - 20 Years of Experience - Near 80249
Promoted and relocated to Atlanta Greater Atlanta Area * Member of Executive Management Team, direct report to Divisional President. * Responsible for P& L, budget planning and recruiting for the Customer Care organization for the Georgia / Alabama / Tennessee distribution center. * Established objectives developed budgets controlled costs and maximized use of assets. * Managed budgeted operational expense objective below t...
Tags for this Online Resume: Customer Relationship Management, Distribution, Management, Recruiting, Workflow Management, Customer Service, Purchasing, Retail, Sales, Sales Support
Customer Service Manager - 15 Years of Experience - Near 43299
SUMMARY I completed my degree in Finance in May of 2013. I bring a wealth of Customer Service Management, sales, and data analytics experience that will help me succeed. Proven experience in product management and analytics that have enhanced both functionality of the product while also adding to the bottom line. I am a proven change management leader with Six Sigma training as well as PMI training making sure results are m...
Tags for this Online Resume: customer service, call center, Training, AT&T, Accounts Receivable, Outsourcing, Security, Voice, Annuity, Business Analysis
Customer Service Manager - 0 Years of Experience
Customer Service Manager - 13 Years of Experience - Near 76060
QUALIFICATIONS: *Ability to solve problems in an ever-changing environment *Extensive experience in customer service and client relations, Creative and result oriented *Energetic and ambitious *Work well with individually as well as part of a team. *Excellent Communication Skills Bilingual English/Spanish *Grace Hill training * Word, and Excel Spread Sheet, Onesite, Resman, Apfolio, Outlook *Effective negotiator
Tags for this Online Resume: Payroll, Accounts Payable, Microsoft Word, Quick Books, Quickbooks, Variance Reports, Accounting, Insurance, Billing, Bank Deposits
