Promoted and relocated to Atlanta Greater Atlanta Area * Member of Executive Management Team, direct report to Divisional President. * Responsible for P& L, budget planning and recruiting for the Customer Care organization for the Georgia / Alabama / Tennessee distribution center. * Established objectives developed budgets controlled costs and maximized use of assets. * Managed budgeted operational expense objective below the planned budget consistently for 2004 / 2005 budget period. * Reduced expenses from over the best practice objective of 1.3% of sales to below 1% of sales in 2005, the cost savings realized 360K annually. * Served as the divisional project owner for implementation of Salesforce.com workflow management / CRM tool utilization and strategies. * Consistently #1 in E-business throughput in the United States for 2004 and 2005 in the Georgia Division. * Division leader for the introduction and cutover for the order management system replacement. *

Highlights:

• Customer Relationship Management
• Distribution
• Management
• Recruiting
• Workflow Management
• Customer Service
• Purchasing
• Retail
• Sales
• Sales Support