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Online Resumes with "telephonic support"
Not Listed - 15 Years of Experience - Near 08854
Accomplished Technical Support Specialist with superior analytical and problem-solving skills at a busy, national, award-winning call center. Experienced in troubleshooting and instructing the repair of electro-mechanical connected devices.
Tags for this Online Resume: Microsoft Office, Product Launch, Remedy, Support, Technical Support, Hardware Telephone support, Phone support, Technical Call Center, inbound technical call center, Technical, Technical Specialist
Application Support - 10 Years of Experience - Near 30088
Accomplishments NexxLinx, Duluth, GA 03/15- 07/17 Application Support Engineer * Supported a multinational rollout of robust, scalable and secure Sales Force enterprise system for clients including Time Warner, GolfNow, CNET, and Pearson. * Supported the development of relational database management systems which include Oracle and SQL. * Supported a cloud-based Customer Interaction Management Platform that is fully integra...
Tags for this Online Resume: Microsoft .Net, Software, Microsoft, AJAX, DHTML, HyperText Markup Language, Java 2 Enterprise Edition (J2EE), Management, Project Management, Software Development
Help Desk Specialist
Qualifications Summary * 15+ years of experience providing superior customer service and support in a variety of fields * Able to provide desk side and telephone support for desktop hardware, software, peripherals, LAN/WAN connectivity and Internet use * Recently enhanced Microsoft Office technology training * Excellent ability to analyze and resolve problems quickly and efficiently * Operate and maintain a web-based help d...
Tags for this Online Resume: Software, Applications, Customer Service, Call Center, Cloud Computing, Connectivity, Data Entry, Database, Database Administration, IT Technician
Application Support - 17 Years of Experience - Near 75060
Experience Summary IT Desktop Support Technician: Seasoned Desktop Support / Break-Fix computer service technician with over 17 years of computer systems support in the Dallas County environment. Strong customer relations skills. Level 1 Help Desk Representative: Eight months at CompuCom providing "after hours" telephone support resolving customers' computer problems. Responsibilities and Skills: * Provided on-site support ...
Tags for this Online Resume: Computer Field, Disk Drives, Mainframe Computer, Tape Drives, Support, Dell, Desk Top Support, Desktop Computer, HP, Operating Systems
