Description
Qualifications Summary * 15+ years of experience providing superior customer service and support in a variety of fields * Able to provide desk side and telephone support for desktop hardware, software, peripherals, LAN/WAN connectivity and Internet use * Recently enhanced Microsoft Office technology training * Excellent ability to analyze and resolve problems quickly and efficiently * Operate and maintain a web-based help desk to record all IT support requests * Oversee the daily performance of computer systems
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Manager Aide | 6/2017 - Present |
| Team Clean, Inc. | It Technician | 2/2017 - 3/2017 |
| Esd, Inc. | Administrative Assistant | 1/2017 - 1/2017 |
| Network Administration | Residential Counselor, Resources For Human Development | 10/2010 - 10/2010 |
| Philadelphia Unemployment Project | Community Outreach Counselor Job Developer | 4/2009 - 1/2010 |
Accomplishments
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