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Online Resumes with "service desk support"
Service desk support
in support of computer related issues software
Business Analyst, Certified Scrum Master
A forward-thinking and resourceful business development manager with extensive experience in business analysis, software implementation, project management, relationship management, product development, strategic planning, and process improvements. Partners with clients to expand product use and maximize the value proposition of software investments. A driven and motivating leader who ensures requirement compliance and embr...
Service Desk Support Analyst
Featured Profile
Featured Profile
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume:
Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
Help Desk Analyst 16 years experience
Tags for this Online Resume:
help desk, service desk support, help desk lead, reporting, windows, active directory, Information Technology Analyst, Analyst, service desk lead, end user support, technical support, IT support, customer support, operations, Technical Customer Support, Incident Management, Problem Management, Remote Support, Phone Support
System Administrator - 7 Years of Experience - Near 21234
Skills Summary * System Administration (Windows, VMware, HP-UX, BES) - 6 years * Service Desk Support - 4 years * Solutions integration ((Gigatrust desktop client and Mobility Server) ManageEngine, Bomgar) - 3 years * IT Project Management - 2 years
Tags for this Online Resume:
Microsoft Windows 7, Windows 7, Systems Administrator, Management, Account Management, Blackberry, HP/UX, Infrastructure, Microsoft Windows, Microsoft Windows XP, Baltimore
Featured Profile
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume:
IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
System Administrator - 15 Years of Experience - Near 36870
Summary of Qualifications * Business person who uses technology as the primary tool for achieving business objectives. * IT professional with a proven record of enhancing technical support procedures and surpassing customer service level objectives. Twenty years of Systems Administrator/Desktop support skills with small to midsize to global companies. * Provided support for clients - internal and external. Responsibilities ...
Tags for this Online Resume:
Routers, Switches, Graphic Design, Support, Sitescope, TSYS, Unix, Connectivity, Documentation, Itil, html, software, it jobs
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume:
Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
Manager
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...
Tags for this Online Resume:
Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority
Featured Profile
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume:
Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
Help Desk Analyst 16 years experience
Tags for this Online Resume:
help desk, service desk support, help desk lead, reporting, windows, active directory, Information Technology Analyst, Analyst, service desk lead, end user support, technical support, IT support, customer support, operations, Technical Customer Support, Incident Management, Problem Management, Remote Support, Phone Support
System Administrator - 7 Years of Experience - Near 21234
Skills Summary * System Administration (Windows, VMware, HP-UX, BES) - 6 years * Service Desk Support - 4 years * Solutions integration ((Gigatrust desktop client and Mobility Server) ManageEngine, Bomgar) - 3 years * IT Project Management - 2 years
Tags for this Online Resume:
Microsoft Windows 7, Windows 7, Systems Administrator, Management, Account Management, Blackberry, HP/UX, Infrastructure, Microsoft Windows, Microsoft Windows XP, Baltimore
Featured Profile
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume:
IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
System Administrator - 15 Years of Experience - Near 36870
Summary of Qualifications * Business person who uses technology as the primary tool for achieving business objectives. * IT professional with a proven record of enhancing technical support procedures and surpassing customer service level objectives. Twenty years of Systems Administrator/Desktop support skills with small to midsize to global companies. * Provided support for clients - internal and external. Responsibilities ...
Tags for this Online Resume:
Routers, Switches, Graphic Design, Support, Sitescope, TSYS, Unix, Connectivity, Documentation, Itil, html, software, it jobs
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume:
Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
Manager
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...
Tags for this Online Resume:
Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority
Senior Manager - 15 years experience - Dallas
Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.
Tags for this Online Resume: Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
