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Operations Management | Customer Experience | Diversity Champion

I am available for new opportunities, allowing me the flexibility to look at companies/positions outside of Los Angeles. For the right position, I could be there within a couple of weeks. I am thrilled to work towards jobs that align with my previous experience and expertise, whose focus is on changing the world for the better as my passion is supporting and helping others in diverse communities.

Ideal Companies: Amazon, Netflix, Universal Studios Hollywood, The Trevor Project, Hasbro, Mattel, Six Flags, Walt Disney, Homeboy Industries, OWN, Kelly Toy a Jazwares Company, Cause Communications, NBCUniversal, WRiTE BRAiN WORLD, Brookfield Properties, Nickelodeon, Target, Golden Hippo, Funko, Academy Museum of Motion Pictures

Adult Gerontology Primary Care DNP with 13 years Critical Care experience

Doctorally prepared nurse practitioner with over 1100 clinical practicum hours specialized in heart failure, internal medicine, and nursing home care for geriatric patients. Created evidence-based heart failure patient education booklet for heart failure patients. 13+ years as a hospital staff nurse in areas including cardiac, neurological, trauma, medical, and surgical ICU, among others. Highly committed to the health a...

Tags for this Online Resume: IV Pumps, Pc, Personal Computer, Protocol, Nursing, Documentation, ICU, BLS, Critical Care, Surgical

Experienced Call Center Agent With Excellent Communication Skills

I was a Communications Coordinator II with strong client service experience and in that role, I have worked all 3 shift levels. I was acknowledged for excellent dependability in all areas of my job and complete documentation abilities. I am seeking to further my help desk/communications center/call center experience, as I think it will dovetail with my current skill set neatly.

Ideal Companies: Call Centers

Tags for this Online Resume: Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work