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Online Resumes with "lessons learned"



Featured Profile

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Project Manager - 7 Years of Experience - Near 92592

Results-oriented, hands on savvy operational leader who undertakes complex assignments, meet tight deadlines, and delivers superior performance. Strong track record of collaboration, creating effective partnerships across organizational lines and establishing leadership around shared organizational challenges. Takes ownership of accurately estimating work packages, procuring optimal resources and assigning suitable tasks to...

Tags for this Online Resume: Marketing, Project Management, Business Strategy, Consumer Internet, Strategic Consulting, Digital Media, Product Planning, Business Planning

Featured Profile

Training & Development Manager - 5 Years of Experience - Near 20001

I want to work with a social enterprise, non profit, or CSR department with a mission to create, implement, and/or invest in impactful projects. While my ambitions have traditionally been international as I was born and raised in India, my passion for addressing the issues we face domestically is growing as I spend more time in Baltimore. My desire to work in community development locally and feeling a sense of belonging in...

Ideal Companies: FSG, LivingCities, American Communities Trust, Social Impact

Tags for this Online Resume: social entreneurship, strategy, problem solving, shared value, analysis, business development, economist, Entrepreneurship, community development, impact investment

Program Manager - 16 Years of Experience - Near 28348

Deliver multi-million dollar projects pertaining to new product launches and existing product improvements. Coordinate all aspects of product development, from concept to delivery, consistently meeting / exceeding schedule restrictions, budgets, scope requirements, and business objectives. Capture lessons learned / best practices that drive project management effectiveness across global operations. Recognized as visionary l...

Tags for this Online Resume: Earned Value Management, Supply Chain Management, Operations and Production, Proposals, Aerospace, Defense

Business-to-Business Marketer - 20 Years of Experience - Near 20171

CAREER SUMMARY SENIOR IT SALES, MARKETING, BUSINESS DEVELOPMENT, MANAGEMENT, USARMY, NAVY & AIR FORCE ACCOUNTS, CHANNEL & ALLIANCE MANAGER I am a 40-Year-Career, Perennial, "ALL-PRO, " in the IT / Telecommunication Arena across both Federal Government and Private Sectors. I am an Inspirational, Team Player/Coach & Award-Winning, Individual Contributor, with Excellent Oral and Written Communication Skills. I am a Multi-Taski...

Tags for this Online Resume: Phildelphia, Business Development, Alliance Partnership, Sales, Marketing, Federal Government, High-Tech, Industry Consultant, Sales, Account Management, Business Development, Coaching, Communication Skills, Curriculum Development, Email, Government

Featured Profile

Highly experienced IT Manager - Near 18045

I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.

Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.

Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management

Featured Profile

Project Manager, Team Leader, Trainer

I lead cross-functional teams as an IT project manager with a focus on process, communication and training. As a PMP and MBA, I am able to collaborate effectively with all stakeholders throughout the entire project life cycle. I enjoy translating requirements between IT, functional and creative departments, vendors and clients. Drawing on my work experience and communication skills, I share my knowledge as a trainer, coach ...

Ideal Companies: Mount Sinai Health System, Memorial Sloan Kettering Cancer Center, New York-Presbyterian, NYU Langone Medical Center, Rockefeller University, Ford Foundation, New York University, Columbia University / Barnard College, Scholastic, College Board

Tags for this Online Resume: project manager, PMP, Microsoft Project, Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, leadership, collaboration, cross-functional, PMO, matrix organization, ERP, implementation, initiating, planning, executing, monitoring and controlling, closing, project charter, lessons learned, WBS, deadlines, budget, cost/benefit, metrics, teamwork, delegate, negotiation, documentation, meetings, reports, status reporting, risk analysis, preventive action, corrective action, change management, process, vendor management, stakeholder, client, MBA, New York, NY, quality management, risk management, communication skills, relationship management, training, mentor, SDLC, Agile, HTML, CSS, schedule, PERT

Featured Profile

Director of Performance Improvement and Quality

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Ideal Companies: 3M, Amazon.com, BAE System, Bank of America, BD Medical, Bechtel Corporation, Computer Sciences Corporation, Convergys, Credit Suisse, Dell, Evonik Industries, Ford Motor Company, General Electric, Inventec, Maersk, McKesson Corporation, Motorola, Mumbai's dabbawalas, PolyOne Corporation, Raytheon, Shop Direct Group, Starwood Hotels & Resorts Worldwide, The Vanguard Group, Wipro

Tags for this Online Resume: Performance Improvement, Process Improvement, Six Sigma

Manager Technical Services

Continue to solve problems and build effective teams that will create process improvement and decrease costs through ingenuity and innovation.

Ideal Companies: GE, Siemens, Anheuser Busch, Big Ass Solutions, NASA, Hilcorp, Enervest

Tags for this Online Resume: Mechanical Engineer, Project Engineer, Engineer Manager, Quality Assurance, Data Analytics, Regulatory Compliance

Program Manager - 12 years Experience- Milford, CT

CAREER SUMMARY Edgewell Personal Care (Formerly Energizer Personal Care), Milford, Connecticut Program Manager (2015 to July 2016) * Managed all internal and external requirements for the Program, including financial, safety, quality, resources, compliance with external government regulations to transition all global product packaging from Energizer to Edgewell Personal Care. * Managed cross-functional team of twenty-five c...

Tags for this Online Resume: Medical Devices, Quality, Documentation, Engineering, Packaging, Quality Assurance, Surgery, Training, Program Manager, Budget, Logistics planning, Consumer Goods Industry, Regulatory, FDA, GMP compliance, MS Project, Excel, Green Belt Six Sigma training, certified ISO 9001 auditor, MBA