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Online Resumes with "infrastructure support"



Project Manager

Qualifications Profile Extensive experience managing global IT infrastructure and support services. Proven ability to evaluate new technical developments in line with organizational objectives and providing the leadership team with feasibility studies of efficient, cost-effective and secure systems and services with recommendations. Experience managing multiple teams while partnering with corporate IT and business leaders d...

Tags for this Online Resume: Account Management, Assessments, Asset Management, Audit, Configuration Management, Configure, Content Management, Customer Service, Desk Top Support, Email

Featured Profile

COO - 10 Years Experience near 76028

To further my professional career with an executive level management position in a world class company. Seek to diversify my skills in another industry and as part of a larger organization.

Ideal Companies: Goldman Sach , CITI, Bank OF America

Tags for this Online Resume: Corporate communications, Financial modeling, Strategic Initiatives, Business Process Management, Computer Aided Software Engineering, Data Management, Management, Process Management, Project Management, Quantify

Customer Service Manager - 20 Years of Experience - Near 78664

Summary Experienced Contact Center Leader! Vast experience in all aspect of a successful contact center operation. Proven experience in process and performance improvement in single to multi-site and international operations. Skills include: * Customer service leadership * Program management * Account management * Experience engineering * Strategic planning * Team building and motivation * Customer Satisfaction/NPS * Contac...

Tags for this Online Resume: Contact Center, Operations, Brand experience, Customer Service, Technical Support, Productivity, Process improvement, Training and Development, Quality Assurance, Leadership Development, NPS, cost reduction, call center, customer service, sales

Manager - 19 Years of Experience - Near 19720

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs

Chief Information Officer - 20 Years of Experience - Near 55305

ACCOMPLISHMENTS Led transformation of aging data center infrastructure to support rapidly growing global business. Secured multi-million-dollar capital investment. Refreshed and updated infrastructure which facilitated the highest daily transaction processing event in company's history. Built centralized command center to support customer and business efficiency. Reduced incidents that impacted the customer or agent by more...

Tags for this Online Resume: Management, Oracle, Services, Vendor Management, Dell, Financial, Financial Services, HP, IBM, Metrics

Network Administrator, Danbury

Resourceful professional with track record for designing, deploying, managing, and upgrading large complex computer networks; provide ongoing infrastructure support related to servers, switches, firewalls, routers, and network management software, as well as telecommunication systems. Well versed in developing IT projects from concept through close-out, including integration of remote site systems with centralized server op...

Tags for this Online Resume: Healthcare, Detail Oriented, Network Administrator, Self Starter, Team Player, Motivated

Customer Service Representative

Tags for this Online Resume: Local Area Network, Support, Technical Support, Ras, System Support, Wide Area Network, Lan/Wan, Quality, Quality Assurance, Reliability

Business Analyst - 2 Years of Experience - Near 93901

Summary IT professional with a diverse and extensive technical background spanning over 30 years. Adept at leading and motivating teams toward production optimization and business development, with a unique ability to summarize complex Issues into bullet point deliverables. Highly organized, technically sophisticated, and solutions-driven professional, with expertise in data center operations, project management, data cente...

Ideal Companies: McGraw-Hill Education, 1995

Tags for this Online Resume: Management, Test, Information Technology, Security, Infrastructure, Integrate, Project Management, Project Manager, Okta, Client/Server

Featured Profile

Project Manager

Tags for this Online Resume: Logistics, Security, Manufacturing, Operating Room, Project Management, Project Manager, Purchasing, Quality Assurance, Software Quality Assurance, Software Testing

Featured Profile

Creating strategic visions that deliver meaningful change to your organization

As a veteran technology leader, Mr. Olsen can deliver tremendous value in many ways. • Innovative strategic planning: Mr. Olsen collaborates with key business leaders to develop and deliver changes that transform both business and IT services. • Efficient IT operations: Mr. Olsen and his teams deliver maximum operating efficiency to their customers. They deliver continuously increasing value by focusing upon continuous pr...

Ideal Companies: Amazon, Google, Hewlett Packard

Tags for this Online Resume: Management, Infrastructure, Messaging, Architect, Capacity Planning, Cisco, Forecasting, HP, Jabber, Microsoft, ITIL, ITSM, BSM, Change Management, Configuration Management, Internet of Things, LTE, WiFi, Android, Continuous Process Improvement