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Online Resumes with "customer satisfaction "



Financial Services Professional

PAUL ANDREW ALT 9140 East Orchard Lane Charlotte, NC 28210 704-287-4138 Paul_Andrew_Alt@yahoo.com Career Objectives and Goals In January, 2009, I was impacted by a reduction-in-force undertaken by my employer of 5 years, LPL Financial Services, which resulted in the elimination of multiple positions, including my own. Prior to this action I had consistently received very positive feedback on my performance,...

Ideal Companies: GMAC, Wells Fargo, Bank of America, BB&T, etc...

Program Delivery Manager

I look for a position of responsibility in coaching resouces to achieve improve performance and meet business goals and in business departmental and company financial success.

Ideal Companies: Computer Sciences Corp, SRA International, Federal Gov agency

Tags for this Online Resume: Process Re-engineering, Project Management, Help Desk, Technical Support, Budget Management, Resource/Staff Development, Policies

Customer Care/Call Center Leader

I am a creative, successful and enthusiastic call center professional with an outstanding record of achievement with small start up centers as well developing call centers into large multi tier centers. I have experience implementing software programs, improving efficiencies, reducing costs, and increasing revenues. I am a leader comfortable on sales calls, managing diverse groups or analyzing data using new research tool...

Ideal Companies: Comcast, Verizon, Vonage

Tags for this Online Resume: Call Center, CRM, Microsoft Office, ACD, Metrics, Strategic Planning, Budget, Scheduling, Payroll, Recruiting, Training, Account Management, Scheduling and Payroll, Metrics Analysis, Call Center Operations, CRM and ACD, Employee Reviews, Vendor Management, Analysis, Hiring, Sales, Peoplesoft, Quickbase, Excel, Word

Director of Operations - Techology

I am a hands-on, results-driven professional specializing in improving organization and team performance, technical projects and project teams, life cycle software development management, budgeting and expense control, employee professional development and customer satisfaction. I'm seeking a team in need of an expert at aligning strategic with tactical-level processes in either a small, medium or large environments.

Tags for this Online Resume: Operations Manager, Business Analyst, Senior Project Manager, SEO, XHTML, CSS, IT Director, Operations Analyst, Technical Analyst, Web Development, Web Production, Customer Support, Customer Retention, Dreamweaver, Photoshop, PHP, mySQL, Unix, OS X, Windows, Employee Development, Budgeting, Product Manager, Team Builder, Process Improvement, BPO, TQM, ISO, CMMI, Cold Fusion 8, Sales Support, Implementations, RFP, Contracts, SDLC, Interactive Media, Training, Presentations

as a tractor-trailer truck driver i apprehende every job with dedication and customer satisfaction is my goal

a fullfiling job in a good working athmosphere

Ideal Companies: any local trucking company

Electronic Repair Technician-18 years experience-component level-telecom plug-in cards

I would like to use my current repair skills at a job that is exciting and where I will continue to learn. My natural ability to analyze problems to find the best logical solution will be an asset for any employer. I enjoy helping the Quality Department by informing and educating fellow employees about continual improvement and customer satisfaction.

Tags for this Online Resume: troubleshooting, read schematics, technical writing, manual soldering/desoldering, automated soldering/desoldering, components/parts inventory, computer generated testing, very organized, Internal Auditor, analog and digital units

Customer Experience Officer

Improve customer satisfaction through programs & processes that align to customer wants.

Ideal Companies: Healthcare, Personal Care Products/Services, Travel & Entertainment industry, Manufacturing Company...

Tags for this Online Resume: Surveys, Manager, Customer Experience, Six Sigma, Quality Management, Outsourcing, Customer Service, Call Center, Process Improvement, Project Management

Business Analyst, Contract Manager, Team Leader, Sales Development, Project Manager

A position that offers daily challenges through project oriented work. A level of independence while functioning as a member and/or leader of a team. Responsibilities that require organizational, multi-tasking, and time management skills. Opportunities for growth and professional development. A company with family values and flexible work schedules.

Tags for this Online Resume: contract management, vendor relations, internal/ external consulting, customer satisfaction, Project management, international teams, bookkeeping, budget analysis, schedule management, Business development, public speaking, market research, Research, Consulting, Edit, Write, Analyze, planning, marketing, processes, negotiation, leadership, international, presentations

Creative problem solver

Group leader with creative problem solving skills.

Ideal Companies: Any Tri-Valley Company

Director, Program Management

Highy motivated leader focused on delivery on-time, within budget with high customer satisfaction. High personal integrty, loyalty & trust.

Ideal Companies: Disney, Glaxo, GE

Tags for this Online Resume: Program Management, Major Project, IT Infrastructure, Project Director

Sherlock Holmes of Operations

Strong leadership skills, highly motivated and adaptable. Effectively manage in a remote environment. Old fashion work ethic

Ideal Companies: Proctor and Gamble, Marriott, United Health Group, Coventry Health Care, Verizon

Tags for this Online Resume: Account Management, Operations, Project Management, Personnel

Business System Analyst

I am a Sr. Business Systems Analyst/ Account Manager with operational experience in Financial Services, Consumer Credit Reports (Mortgage), and Credit Card Payments Processing Industries. Expertise includes project management, system development, client relations, product training, technical support and cross selling. Recognized as an effective and motivational team player with a consistent track record in delivering bott...

Ideal Companies: Financial Services and Banks

Tags for this Online Resume: Business System Analyst, Strategic Planning and Development Initiative, Account Management, Business Development, Product Training and Troubleshooting, Testing