Financial Services Professional

PAUL ANDREW ALT 9140 East Orchard Lane Charlotte, NC 28210 704-287-4138 Paul_Andrew_Alt@yahoo.com Career Objectives and Goals In January, 2009, I was impacted by a reduction-in-force undertaken by my employer of 5 years, LPL Financial Services, which resulted in the elimination of multiple positions, including my own. Prior to this action I had consistently received very positive feedback on my performance, and was promoted twice into roles with increased management responsibility. I was promoted into my last position, Manager of Direct Operations, only 6 months prior to this reduction-in-force. My experience at LPL provided me the opportunity to develop skill sets which will be valuable to me and to future employers. Specifically, I was challenged to provide excellent client service and to find long-term solutions to recurring problems. I enjoy and excel at problem solving, process improvement and client interaction, and my performance in these areas was frequently recognized by management. I also enjoyed being both a leader and a mentor to my team, and was able to assist many of them to improve both job performance and job satisfaction. I helped employees to better understand business processes and corporate goals and, more importantly, their ability to directly impact achievement of those goals. I worked hard to create positive and productive relationships with clients, team members, peers and management, and was rewarded with frequent positive feedback, both internal and external. As I embark on the next phase of my career, I hope to continue to expand these capabilities, ideally by finding another role which includes direct client interaction, process ownership, problem solving and team leadership. I am seeking personal and professional challenge and growth, and the ability to directly impact customer satisfaction. I undertook the preparation for the Series 7 license examination on my own initiative, and passed it. I would hope to obtain other of the securities licenses which will allow me to take on greater responsibility in my interaction with clients. My long term objective is senior leadership in Finance Operations or other functional area which interfaces directly with clients/customers. I am committed to continue to find new ways to improve productivity, performance and customer and employee satisfaction.

Financial Specialist

Charlotte, NC