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Online Resumes with "acd"



Queen of Clean Drinking Water

Enthusiastic learner with Master's in Public Policy. Ready to study, listen and learn. Resourceful, creative, life-long learner. Dedicated to superior performance for superior results.

Ideal Companies: Municipal water systems, drinking water well monitoring companies, businesses operating drinking water treatment facilities

Tags for this Online Resume: Integrity, Versatile, Flexible, Big Picture

Call Center Manager 10 years experience

With 10 years of extensive call center management experience, seeking a management position which will allow me to utilize my experiences to mentor, staff retention, and train my team.

Tags for this Online Resume: ACD queue management, Improve operation performance, Process improvement, Customer Service Focused , Innovative Problem Solving skills, Leadership- motivating employees

IT Director/Architect/CTO

IT/Software Architect/Manager-capable of building and leading exceptional teams on complex projects.

Ideal Companies: Chicago Tribune, Playboy, Harpo Studios, BP, SciFI Channel, Tesla Motors.

Tags for this Online Resume: CTO, CIO, IT Director

Senior Manager - 14 years experience - Contact Center Operations & Strategy - ACD/CRM/MDM

Medical Secretary

Ideal Companies: Freodert Hospital, , Medical College of Wisconsin, , Hupy & Abraham S.C., Weigel, Carlson, Blau & Clemens S.C.

Tags for this Online Resume: Clerical, Secretary, Healthcare, Legal, Reception, Customer, Service

Customer and Client Services Director - Fortune 500 Experience - ERP/CRM

Develop and lead world class client service or call center operations.

Tags for this Online Resume: KPI, ACD, IVR, ERP, call center, client relations

Executive Assistant

Draft and edit correspondances, memos and emails.

Ideal Companies: Leaf financial, law frims, non profit organizations

Tags for this Online Resume: Business Development, Administrative Asssitant, Executive Assistant

Engineering Team Leader

It all started with a creative imagination: I am told that it was easy to keep me busy as a child. I used to spend many hours keeping myself entertained with a cassette recorder and a radio. I loved listening to music, recording it and experimenting with editing. There were no personal computers in those days to make editing easy. I used scissors, tape, a screwdriver and worn out batteries to make my unique audio pro...

Ideal Companies: Eaton, General Electric, Siemens, Mack

Tags for this Online Resume: engineer, manager, supervisor, electronics, computer, controls, systems

Organized Implementation Goddess

I am looking for a role where I can where multiple hats but have primary implementation leadership.

Ideal Companies: Startups!

Tags for this Online Resume: Implementation, Project Management, Training, Leadership, Testing / QA, Budget Forecasting, Resource Allocation

Call Center Manager-20 years experience

I am a dedicated individual with an ambition to succeed in any given environment. I have extensive experience in the Telecommunications industry but I have a passion to learn and gain experience in any field. I am always up to a challenge whatever the situation. I work well in all settings and I am equally comfortable in a team environment or working as an individual. I am seeking a position where I can develop and excel...

Tags for this Online Resume: ACD, Problem solving, Development

Aspect and Avaya Certified with 4 years of Experience

Avaya Certified Sales Specialist and Certified ACD Aspect Telecommunications Professional in call routing and Historical reporting. Wide range of experience and broad knowledge of telecommunications and Information technology. Strength in customer communications and problem solving.

Tags for this Online Resume: Aspect ACD, Historical Reporting, Aspect System Management Suite, Aspect Call Control Table, Avaya Professional Sales Specialist, Aspect ACD Certified, Aspect Historical Reporting, Aspect System Management Essentials

Telcom Specialist - Central Office Switch, T1, DS1, DS3, ISDN BRI-PRI CKTS

I am an experienced Telecommunications Specialist looking to work for a company that needs a go to guy. I am loyal, dependable and dedicated to achieving the goals set by my employer. I am proud to say I have a strong reputation in the industry, and good references.

Tags for this Online Resume: DMS, NEC2400 -2000 IPS, DS!, DS3, T-Berd, CAT5, Installer