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Online Resumes with "Workforce Management Analyst"
Facilities Manager
Tags for this Online Resume: Workforce Management Analyst, Operations Management, Call Center Operations, CMS, Avaya Systems, , Supervisory, Blue Pumpkin, I3 Interactive Supervisor
Workforce Managment Analyst - 5 years experience - Sprint
Workforce Management Analyst- Team player
Seeking a dynamic position that requires innovative thinking
Tags for this Online Resume: Supply Chain Management, Information Systems and Database Design , Probability and Statistics, Project Management , Production and Quality Control, Facilities and work Design
Administrative Services Manager
Tags for this Online Resume: Workforce Management Analyst, Workforce Manager
Workforce Management Analyst and People Leader, Miami / Ft. Lauderdale area.
Results oriented individual looking for a leadership position in a Call Center environment. I have over 12 years experience in a Fortune 100 company and successfully held many positions such as Team Leader, Planning and Performance Analyst, and Service Performance Leader.
Tags for this Online Resume: creative, innovative, driven, reliable, drive results, motivating
Workforce management analyst/lead 13 years experience
To acquire a position within a corporation enabling my wide array of unique skills to contribute to the success of the company.
Featured Profile
Call Center Director
DIRECTOR
Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional p...
Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless
Tags for this Online Resume:
Call Center Director, Sales Management, Director, Manager, Fundraising, Donor acquisition
Call Center Workforce Management Analyst - 7 Years of Experience - New Jersey
Tags for this Online Resume:
Aspect, Workforce Management, Scheduling, Intraday, Call Center, Analyst, Contact Center
Featured Profile
Workforce Management Analyst
• Lead on line of business for Prescription Drug Plan (PDP) and backup for Customer Service
• Run daily touch base calls and weekly Intraday Performance (IDP) calls
• Maintained Real Time Analyst (RTA) for 1150+ Agents on a daily basis
• Do hourly reports for 4 lines of business
• Executed playbook in timely manner in order to meet daily Key Performance Indicators (KPI)
o Maintained period of $0penalities due to not m...
Ideal Companies: Optum, Alliance RX
Tags for this Online Resume:
Financial, Documentation, Workforce Management, Annuity, CSS, Financial Management, Book of business, Fixed Income, Training, Management
Featured Profile
Business Analyst
With Successful Managerial experience, demonstrated will be the ability to receive coaching/training by manager and to manage others, while guaranteeing a return of profit and company growth. Evidence immediately are the qualities emulated with a few of the following qualifications: Analysis from staffing modeling to forecasting and scheduling for efficiency. Listed below will show Extensive Knowledge in Troubl...
Ideal Companies: Any
Tags for this Online Resume:
Aspect, Telecom, Support Analyst, Help Desk Analyst, Evolve, Power BI, C#, Visual Basic, MS Access, SQL, Crystal Reports, IEX, WFM
Supervisor - 10 Years of Experience - Near 06705
New Business Development * Strategic Planning & Analysis * Data Maintenance * Account Management * Conflict Resolution * Customer Service & Support * Team Leadership & Building * Quality Assurance * Cross Functional Skills * Operational Processes * Product Knowledge * Assessments & Evaluations * Fluent in Spanish
Tags for this Online Resume:
Management, Workforce Management, Customer Service, Sales, Security, Assessments, Billing, Cardiopulmonary resuscitation (CPR), Complaints, First Aid
Call Center Director
DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional p...
Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless
Tags for this Online Resume: Call Center Director, Sales Management, Director, Manager, Fundraising, Donor acquisition
Workforce Management Analyst
• Lead on line of business for Prescription Drug Plan (PDP) and backup for Customer Service • Run daily touch base calls and weekly Intraday Performance (IDP) calls • Maintained Real Time Analyst (RTA) for 1150+ Agents on a daily basis • Do hourly reports for 4 lines of business • Executed playbook in timely manner in order to meet daily Key Performance Indicators (KPI) o Maintained period of $0penalities due to not m...
Ideal Companies: Optum, Alliance RX
Tags for this Online Resume: Financial, Documentation, Workforce Management, Annuity, CSS, Financial Management, Book of business, Fixed Income, Training, Management
Business Analyst
With Successful Managerial experience, demonstrated will be the ability to receive coaching/training by manager and to manage others, while guaranteeing a return of profit and company growth. Evidence immediately are the qualities emulated with a few of the following qualifications: Analysis from staffing modeling to forecasting and scheduling for efficiency. Listed below will show Extensive Knowledge in Troubl...
Ideal Companies: Any
Tags for this Online Resume: Aspect, Telecom, Support Analyst, Help Desk Analyst, Evolve, Power BI, C#, Visual Basic, MS Access, SQL, Crystal Reports, IEX, WFM
