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Online Resumes with "Support Tickets"
Director
Profile Summary * Production and operations: full spectrum of stage/production shows, major headliners and concerts (popular, classical), sports and special events, conferences/conventions, theme parties, specialty attractions, Las Vegas-style New Years Eve galas * Technical specification: full spectrum of venue design/development, audio/video, stage technology, and entertainment systems, installation, staffing, operation, ...
Tags for this Online Resume: Entertainment, Budgeting, Infrastructure, Integrate, Video, Assessments, Business Plan, Management, Marketing Management, Marketing Support
Developer
Professional Summary: MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST (MCTS). SharePoint Team Lead - Sr. Developer /Architect with Administration experience working in custom client solutions. Over Ten years' experience migrating, installing, deploying, upgrading, troubleshooting and administering SharePoint on MOSS2007, SharePoint Server 2010 and SharePoint Server 2013 including Hybrid Office 365 for 2013 and now O365 2016 and O...
Tags for this Online Resume: SharePoint, Sharepoint Technologies, Architect, Load Balancing, Microsoft .Net, Microsoft Internet Information Server, Microsoft Visual Studio, Team Lead, Troubleshooting, Management
System Administrator - 8 Years of Experience - Near 10026
Profile I am a highly dependable and experienced Microsoft Certified Information Technology Professional with over 8 years of experience in upgrading, maintaining, securing and optimizing Windows server based network environment. Support to over 35 offices totaling apoximately 500 users or more. Details include software implementations ranging from Windows 10/ Windows 7 / Vista / XP / 98 / 95 / 3.1 MS-DOS, Working knowledge...
Tags for this Online Resume: Netowrking, Information Technology, IT, Technician, Data Management, Cisco Meraki, South Florida, Microsoft office 365, Connectivity, Desktop Computer, Documentation, Help Desk, Infrastructure, Integrate, Intranet, Management
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
Network Engineer - 5 Years of Experience - Near 92069
Summary IT Professional with over 10 years of experience in implementation/deployments, administration/service requests, Tier 2/3 escalation support/ticket resolution, change management, analysis, and troubleshooting various network technologies which includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Cer...
Tags for this Online Resume: Lan/Wan, Local Area Network, Wide Area Network, Troubleshooting, Firewall, Its, Open Shortest Path First IGP, Security, Support, Switches, cisco, EIGRP
Developer - 4 Years of Experience - Near 43017
SUMMARY: * Over 5 years of IT experience in Design, Development, Support and Implementation of Web based applications using JAVA/J2EE/GROOVY GRAILS Technologies (Core Java, JDBC, Servlets, JSP, XML, spring, JUNIT, Hibernate, and Restful API). * Development experience with Java such as OOPS Concepts, Strings, IO, Multithreading, Collections and Exception Handling. * Very Good Experience with Servlets and JSP. * Experience in...
Tags for this Online Resume: Microsoft Windows 8, MVC, Oracle, Services, Structured Query Language, SVN, Web, Web Services, Web Technologies, WSDL
Network Administrator
Summary IT Professional with over 7 years of experience in networking tools, implementation/deployments, Tier 2/3 escalation support/ticket resolution, change management, analysis, and troubleshooting various network technologies which includes proficiency in routing, routing protocols BGP/OSPF/EIGRP, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Cert...
Tags for this Online Resume: Its, Monitoring, Routers, Security, Switches, Voice, Wireless, Firewall, Troubleshooting, IEEE
Help Desk Specialist - 15 Years of Experience - Near 20832
IT . (Contractor: Freddie Mac-McLean VA) May 7th 2014 - to May 2nd 2016 Position: Information Security Specialist (Microsoft Windows, MSSQL, Lotus Notes, VPN, & Iron Key) * Designed, Deployed and Managed Active Directory Organization Units (OUs ) and all objects there-of under various Active Directory Domain and Forest. Used Windows Power shell to manage various Active Directory OUs. * Managed/ Provisioned user access to Lo...
Tags for this Online Resume: Accenture FOUNDATION, Active Directory, Adobe, Applications, Audit, Blackberry, Cisco, Cisco Certified Network Associate, Cisco Certified Network Professional, Cisco Switches, Windows Administrator, MCSE
Network Engineer - 10 Years of Experience
AREAS OF EXPERTISE Computer Server Operations Firewall & Firmware Upgrades Detail & Deadline Oriented Comprehensive Cisco Experience Team Leadership & Coordination Troubleshooting & Problem Solving Root Cause Analysis Computer Mainframe Operations Extensive Technical Proficiency QUALIFICATION HIGHLIGHTS Consistently recognized for resolving technical issues through a top 10% ranking for closing support tickets both quickly ...
Tags for this Online Resume: Firmware, Infrastructure, Root Cause Analysis, Routers, Support, Switches, Utilities, Cisco, Dos, Firewall
Help Desk Specialist - 15 Years of Experience - Near 32221
Technical Support * Troubleshooting * Customer Service * Support Ticket Applications * Wireless Security * Network & Diagnostics * PC Repair * Training & Development * Modems & Wireless Networks * Project Management * Research & Analysis * Detail Oriented & Driven
Tags for this Online Resume: Billing, Email, Firewall, Microsoft Windows, Operating Systems, Pc, Personal Computer, Routers, Support, Technical Support, software
Network Security Engineer - 15 Years of Experience - Near 30110
Summary IT Professional with over 7 years of experience in implementation/deployments, administration/service requests, support, change management, analysis, and troubleshooting various network technologies that includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Certified Network Associate - Route & Switc...
Tags for this Online Resume: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC., Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering., Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS, Wireshark, Remedy, Cacti, Nagios, Solarwinds, Server, Sniffer, Ethereal, Orion – VMWare, F5 Big-IP LB (GTM/LTM) iRules if and expressions, variables, switch, catch, TCL list handling, debugging, etc.), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Meraki Cloud-Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP(S), tunneling protocols, PTP, SFTP, RDP.
Engineer - 7 Years of Experience - Near 77407
Summary IT professional with over 7 years of experience in administration (service request), monitoring, change management/documentation, configuration, deploying, and escalation support (ticket resolution) of various network technologies for medium to corporate environments with proficiency in routing, routing protocols, switching, security, firewalls, wireless and data center technologies. Technical/Professional Certifica...
Tags for this Online Resume: Documentation, Support, Management, Telecommunications, WAN Support, WAN Technologies, Wide Area Network
