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Online Resumes with "Support Desk"



Project Manager - 12 Years of Experience - Near 27616

I am looking for a position as a team leader that is in front of the client but is not micromanaged. A position of responsibility that has an affect on choices people make.

Tags for this Online Resume: Trainer, Project Manager, Information Technology, IT, Healthcare, Nursing

Help Desk Specialist - 20 Years of Experience - Near 21703

managing and working in IT service center and support desks with 24X7 operations. Experienced in developing, re-engineering, and managing eight help desks for a variety of customers including Intelligence, DoD, healthcare and accounting. This includes metrics collection at all levels

Featured Profile

System Programmer and Business Analyst

To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.

Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare

Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment

3pl Operations Manager

I'm a hands on Ops Manager with 20+ years in the warehouse/3pl logistics industry . I've worked my way from the bottom up so I have an understanding of most aspects of the business. I'm great at motivating employees to create a team atmosphere, as well being a team player myself.

Tags for this Online Resume: Hands on 3pl experience, Crystal Reports Writer, MARC Expert, Operations Manager, Support Desk, Victorville CA

Team Leader - 11 Years of Experience - Near 19040

Summary I am a Senior Help Desk engineer and level two support team leader who is skilled at managing and mentoring help desk staff while also handling my own customer support workload in a high pressure managed services provider environment. Accomplishments I have grown the support desk at my current employer from a small scale two person system to a multi-tier environment that handles a large volume of calls from customer...

Tags for this Online Resume: Team Lead, Support, Apple, Help Desk, Microsoft, Networking, Services, Systems Engineer, Tandem, virtual, citrix

Manager - 20 Years of Experience - Near 15210

Professional Summary: Along with Dr. Michael J. Becich we created nationally recognized IT organizations in Pathology and Laboratory Informatics, first at Washington University Medical Center, then at the University of Pittsburgh Medical Center. The organization at UPMC included both Oncology and Pathology Informatics platforms along with IT development in the areas of Pathology imaging, software application development, We...

Tags for this Online Resume: Application Support, Information Technology, IT Manager, Pathology, Support, Biomedical Industry, Inventory, Purchasing, Security, System Support, service desk, operations, help desk, informatics, IT Support

Application Support

Summary of qualifications * Over 24 years of Networking Experience in the Information Technology arena * 13 years as an IT Data Analyst for the Collin County Homeland Security Department * 5 months IT Security Analyst in the Collin County IT Department * Tier I Desk Top Support * IT Liaison between IT Department and HLS user's critical analytical programs * Application Specialist * Excellent problem-solving, communication a...

Tags for this Online Resume: Call Center, Support Desk, Application Support, Office 365, Microsoft Windows NT, Networking, Customer Service, Dos, Ethernet, Healthcare, Fusion Center, Secret Clearance

Featured Profile

Director/Manager - 20+ Years of Experience

Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...

Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen

Featured Profile

Help Desk Specialist - 16 Years of Experience - Moving to Austin or San Antonio area

Summary of Qualifications: * Innovative and articulate technical support professional with 11+ years of work history working in help desk, IT support and networking environment. (Information Systems Specialist, Support Technician I, Support Technician and Production, Network Operations Center Analyst, Support Analyst, Level II (NOC)) * Proficient with network hardware such as switches, routers, servers and cabling. * Strong...

Tags for this Online Resume: Support, Network Support, Networking, Active Directory, Applications, AVAYA, Cabling, Configure, Disaster Recovery, Documentation, hardware support, Mitel, network monitoring tools, NOC, Network Operations Center, Hospital Information Systems, Hospital Information Technology, Austin, 78799

Application Support - 18 Years of Experience - Near 75240

Profile: STI - CHDP: CERTIFIED HELPDESK PROFESSIONAL Qualifications include a diverse and strong background in Operating Systems, Windows Networking and POS. Background includes technical support, desk support and team management in industries focused towards Windows XP, Vista and Windows 7,8 and 10 - technical support, network design, network implementation and administration, programming, development and research, data mi...

Tags for this Online Resume: Hub, Routers, Software, Connectivity, Domain Name System, Microsoft Visual Basic for Applications, Microsoft Windows, POS, Services, Management

System Engineer - 15 Years of Experience - Near 43235

Professional Summary Seasoned bi-lingual IT support specialist, help desk & network engineer with 10+ years of success as the 'Go to Guy' for problem solving. Highly skilled in providing technical assistance and support related to computer systems, hardware, or software. Efficiently responds to queries, administers diagnostic programs, isolates problem, and determines and implements resolution. Career Highlights FREE LANCER...

Tags for this Online Resume: Information Technology, Microsoft Windows, Transmission Control Protocol/Internet Protocol (TCP/IP), Troubleshooting, Analytical Skills, Email, Help Desk, Integrate, Network Security, Networking

Customer Service Representative - 13 Years of Experience - Near 92111

QUALIFICATIONS & ACHIEVEMENTS * IT Support Desk Management, Technical Sales Management, and PC Repair Administration experience with a proven track record of success supply direction and guidance regarding testing and implementing software upgrades. * Interacts effectively, courteously and directly with the user to resolve technical issues, and responds to queries and service requests that originate by telephone, web-based ...

Tags for this Online Resume: Documentation, Needs Assessment, Support, Technical Support, Communications, Consultative Sales, Customer Service, Evaluate, Home Health, Quality Assurance, customer service representative, product demonstrator, sales associate, sales, customer service, event specialist, call center, event demonstrator