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Online Resumes with "Services Support"
Director Operations / Client Support - 20 years Experience / Six Sigma BlackBelt
Client-focused, results-driven, and analytical thinker equipped with solid background in leveraging leadership expertise toward continuous process improvement, high-caliber customer service delivery, quality assurance, and organizational development. Capitalize on solid awareness in Six Sigma, Lean, and Kaizen methodologies to develop and integrate tactical and cost-effective initiatives in customer service and support. Ex...
Tags for this Online Resume: Six Sigma Blackbelt, Director Operations, Client Support, Customer Service, Process Improvement
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Ideal Companies: Samsung, GoPro, Facebook, Google
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Programme Manager cum Project Manager + Systems and Software Engineering Management - 20 years experience - ICTM Projects - GSM, Locomotive On-board Computers, Telemetry Systems, Conditon Monitoring, On-board Communications, GSM Telecommunications Network
Passionate about Programme Management of large turnkey ICTM Programmes comprising a portfolio of highly complex, inter-related and integrated technologies, systems and projects through all phases of the System Development Life Cycle / ITIL Service Delivery and Service Support
Research Engineer, Houston
My objectives are to find, research and commercialize new or improved processes or products. My experience is in energy, chemicals, aerospace and a few biomedical areas.
Ideal Companies: All size companies who are aiming to develop new processes or products.
Tags for this Online Resume: Scientist, Chemicals, Energy, Aerospace, Manufacturing, Process Scaleup, Computer Modeling, Research, Catalysis
Computer Science Information Technology
OTTO PEREZ 13615 Filmore Street Pacoima, Ca. 91331 Phone: (818) 890-9848 – Email: ottoperez.8875@yahoo.com OBJECTIVE To secure a position as a Help Desk Technician or Network Technician in a challenging environment that provides generous opportunities for learning and growth. At the same time having fan helping customers. SUMMARY Dynamic, creative, excellent team player, and results-driven. Computer Technician with over ...
Project Lead
Extremly efficent planner. Long range and short term strategist. Resourceful and creative in accomplishing goals. Excellent interpersonal communication skills both written and verbal and excelent leadership skills.
Ideal Companies: Coca Cola, IBM, Deloitte, Proctor and Gamble, Federal Government, Bass, Hilton, Alanta Airport
Tags for this Online Resume: Business Analyst, Account Manager, Project Coordinator, Project Lead, Project Manager
Engineer IV
I increase company revenues and reduce expenses by developing, improving & executing processes in concert with regulatory / contractual obligations that improve safety and quality, while reducing cost of ownership. I possess an excellent understanding of the overall process of design, test / certification, production, and in-service support of commercial and military aircraft.
Senior IT Manager - 25 years - Chicago
What differentiates me from other IT professionals is my stellar track record of success of customer satisfaction in the service delivery of multiple data centers, core and remote network infrastructures, technical and operational help desks and building support teams. I believe that, upon review, you will recognize that my innovative strategies and accomplishments are exactly what your firm is looking for in a leader. C...
Tags for this Online Resume: IT Manager, Network Operations, NOC Manager, Data Center, Technology, IT Operations Manager, Data Center Director, Program Manager
Director - IT/Information Management/Development - Fortune 100 Experience - Ingram Micro/Tata Steel
Technology Management Professional with 22 years of demonstrated success in delivering highest quality solutions and services to support strategic business objectives. Strong leader, who views challenges as opportunities to grow and excel. Competent Technologist with extensive experience in Enterprise Architecture, Data Warehousing, Business Intelligence, Big Data, Application Development, ERP implementation, Integration, C...
Operation/Project Manager York/New Jersey 15 years Experience Telecommunication
Extensive experience in Project Management/customer service and support with recognized strengths in maintenance/installations, creative problem solving and troubleshooting. I have considerable experience in the telecommunications industry. Results oriented, excellent communication, interpersonal and technical skills, motivator, and team builder. Possess solid computer skills. Ability to train, motivates, and supervises...
Tags for this Online Resume: Field Operation Manager, Project Manager, Specialist, Local Manager, Technician, Customer Service
Field Service Engineer - IBM - NETAPP - EMC - SUNW - AGFA - KODAK
Field service engineer who installs, services, monitors, and maintains hardware equipment. Expertise in enterprise servers, healthcare PACS systems, and high-end storage equipment. Works with sales in presentations and client relationships in pre- and post-sales. System installation, configuration, client training, and customer service support.
Tags for this Online Resume: Systems Engineer, Professional Services Engineer, Customer Engineer, Systems Support Engineer, Field Engineer, Field Service Engineer
Airline Learning Management & Software Administrator
To provide customer service, support and educational training in the Airline Industry.
Tags for this Online Resume: Customer Service, Learning , Airline, Training, Administrator, Support
