Senior IT Manager - 25 years - Chicago

What differentiates me from other IT professionals is my stellar track record of success of customer satisfaction in the service delivery of multiple data centers, core and remote network infrastructures, technical and operational help desks and building support teams. I believe that, upon review, you will recognize that my innovative strategies and accomplishments are exactly what your firm is looking for in a leader. Capitalizing on my twenty five years of IT executive experience with a variety of financial services firms, I am seeking a professional opportunity where my management, customer service and technical skills can benefit your organization. With this goal in mind I have attached my resume outlining my qualifications. Here are a few of my significant capabilities;  Excellent customer service and support, problem solving skills and the ability to handle and adapt to rapidly changing business requirements and work priorities  Outstanding organizational, interpersonal and communication skills while maintaining the flexibility and experience to remain focused in a fast pace, demanding work environment  Seasoned ability to concurrently manage numerous programs while meeting high quality standards and demanding delivery expectations  Collaborative leader and team player who mentors and guides team associates, provides continuous operational oversight and governance of IT process / policies  Deployment of sound IT process, policy and procedures to drive quality improvement, reduce service interruptions and improve overall service availability. Given my additional expertise in ITIL, project management, strategic sourcing and procurement, managed services, outsourcing, contract negotiations and vendor management, I believe I have the qualifications and enthusiasm you are looking for. I have attached my resume for your review and consideration for the position posted on your web site. Thank you for your consideration, and I look forward to meeting with you.

Director