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Online Resumes with "Services Delivery"
Executive Management Professional - Over 20 years experience - Military Veteran
Equipped with over 20 years of experience providing diverse teams with the leadership, support, resources, training, and motivation to exceed objectives, I am now seeking the opportunity to contribute to your organization's profitability at similar levels. Offering a dynamic operational background ranging from logistics and transportation operations to technical development and product/service delivery, I have always focuse...
Mature
Computer repair field tech on IBM high end mainframes and attached I/O for 7.5 years. IBM high end remote support center call rep and team lead for for 18 years. IBM field tech manager for 1.5 years. IBM service delivery planning specialist for 7 years.
Ideal Companies: Companies that truly value employee contributions instead of paying lip service.
Tags for this Online Resume: service delivery, planning
Superior Service Delivery Professional
A well rounded IT Service Delivery Professional with an expertise in technical support and helpdesk operations. A persistent, dedicated, and resourceful leader.
Ideal Companies: Administaff, KBR, Hewlett Packard, Flour, Raytheon, Chevron, Texaco, Exxon
Tags for this Online Resume: technical support manager, help desk manager, service delivery manager, implementation, support center, Technical support, helpdesk, training
Marketing, Business Development & Finance Executive
A managerial position with a national or global organization whereby I can utilize my financial expertise, customer interaction skills, and marketing background, combined with my MBA and international experience, to make a major contribution to the growth of a business segment.
Ideal Companies: Autodesk, Fidelity, Microsoft, Oracle
Tags for this Online Resume: International, Marketing, Business Development
Operations
Having spent the past 20+ years in positions of increasing responsibility across diverse businesses, I have provided leadership oversight for many aspects of a company’s back office operations, including credit collections, customer service problem resolution, optimizing call center performance, quality assurance and loss prevention, to name a few. Throughout my career, I have hands-on experience leading teams to ensure...
Tags for this Online Resume: Strategic Planning, New Product/Service Applications, Cost Containment, Credit, Collections, Customer Service, risk mitigation, service delivery, quality assurance, sales support
VP Business Development (APAC)
I am willing to find a new challenge in Asia Pacific region with a company that wishes to settle down there without a good market knowledge or resources. I am proposing my working knowledge and experience of the business culture of various countries in Asia-Pacific (including Australia, China, Hong Kong, Singapore, Thailand, Malaysia Philippines, and Vietnam).
Ideal Companies: Microsoft, SalesForce, VM Ware, Electronic Arts, SAP, Oracle
Tags for this Online Resume: business development, team management, Asia, internet based applications, CRM, SaaS, ERP, Social media
Supply Chain, Logistics, Transportation, Operations Manager
Results oriented manager with successful record of re-engineering programs and processes to improve profit and operating efficiency at both Fortune 500 United Parcel Service / Brinks Armored Car Inc. Manage multi-site 24/7 operations, improving processes and cutting costs. Ensure high quality service delivery standards and customer service excellence. Broad experience in theory and application of Balanced Scorecard / Key Pe...
Tags for this Online Resume: HRIS, P&L, Load Planning, Business Development, MicroSoft Office, Hyperian
Service Delivery Manager
Technical and customer facing ownership, products awareness and crisis management responsabilities.
Ideal Companies: Cisco, , Google, , Yahoo, , Microsoft
Tags for this Online Resume: IPCC, Cisco, IP Telephony, VOIP, Microsoft, Application support, SS7, Telco, SIP, H323, SQL, ICM, Unified Communication, CTI
VP Professional Services - HR/Business Transformation/Service Delivery/Client Relationship Management
Business transformation consulting, client relationship management, service delivery optimization
"Can Do" Manager: Sales & Business Development
A "Can Do" Manager with a proven record of achievements in commercial, enterprise, IT, telecom, sales, and business development, who is seeking to join companies that need experienced professionals to increase their company's daily sales, marketing, finance, or business operations.
Ideal Companies: Cisco, IBM, Ericsson, Alcatel, Texas Instruments, Accenture, Apple, Inc., Verizon, Sprint, Nokia
Tags for this Online Resume: Management, Sales, Business Development, Marketing, Strategic Visionary
.Net Systems Lead
Energetic, service-focused technology strategist frequently appointed to drive resolutions for service delivery challenges, with commendable determination and motivational leadership. Confident, capable leader with experience guiding technology objectives, stabilizing application environments, and coordinating initiatives. A proven record with a balanced passion for technology and its context within larger strategic goal...
Senior Program Manager, Contract Negotiation - 15 years experience
Senior Program Manager experienced with managing complex, cross functional services, projects and teams. Self starter with high sense of ownership, comfortable working under time pressures and autonomously. Creative thinker able to recognize issues, define elements and assess risk to identify and execute optimized solutions. Organized, logical thinker with strong analytical and problem solving skills to assess fundamenta...
Tags for this Online Resume: Program Management, Facilities, Contract Management, Service Delivery