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Online Resumes with "Service desk analyst"



Computer Operator - 17 Years of Experience - Near 80602

SUMMARY: * IT professional with 9+ years of experience as a Helpdesk Analyst. * Perform System Reboots of over 100 Web and Application Servers for performance and Patches. * Perform System tasks via Remedy Task Manager for Bank File production. * Reset, unlocked, modified, and deleted users accounts using Active Directory. * Scanned and repaired Files for Outlook users. * Support remote users. * Hands-on with PC installatio...

Tags for this Online Resume: Active Directory, Microsoft Active Directory, Remedy, Lotus, Lotus Notes, Microsoft, Microsoft Outlook, Email, Servers, Veritas

Manager - 19 Years of Experience - Near 19720

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs

Computer Operator - 13 Years of Experience - Near 23234

Tags for this Online Resume: Inventory, Management, Pc, Personal Computer, Active Directory, Automation, Email, Help Desk, Microsoft Active Directory, Routers

System Administrator

I have done some voluntary and freelance work for the Boston Public Schools and a local Health Care facility. Specific proficiencies include Technical Support, Helpdesk, Project management, Systems Analysis, and Desktop Support. I am seeking a responsible position that offers challenge and opportunity. I enjoy Desktop Support as I like to interact with End-users, and learn about new software etc. That's why I decided to sta...

Tags for this Online Resume: Microsoft, Microsoft Office, Management, Microsoft Windows 2000, Microsoft Windows 7, Operating Systems, Windows 7, Training, Applications, Pc

Network Security Engineer

Ideal Companies: Apple , Microsoft, Cisco

Tags for this Online Resume: Communications, Local Area Network, Networking, Systems Administrator, Wide Area Network, Security, Active Directory, Android, Applications, Budgeting

Help Desk Specialist

Tags for this Online Resume: Hub, Management, Pricing, Remedy, SalesForce, SAP, Security, Software, Supply Chain, Support

Telecomm Specialist

Tags for this Online Resume: Applications, Complaints, Email, Evaluate, Filing, Hub, Management, Pricing, Remedy, SalesForce

System Administrator - 20 Years of Experience - Near 77449

Extensive experience supporting networks operations in various environments. * Advanced certifications, training, and education with comprehensive technical skills. * Background in project management, maintaining quality standards and strict deadlines. * Success in help desk and field support roles, gaining hands-on experience with little training. * Collaborate with staff and customers to effectively analyze network opera...

Tags for this Online Resume: Desktop Computer, Transmission Control Protocol/Internet Protocol (TCP/IP), Lan/Wan, Laptop Computer, Local Area Network, Microsoft Windows 7, Microsoft Windows 8, Wide Area Network, Windows 7, Cisco

Network Security Engineer - 4 Years of Experience - Near 48393

Tags for this Online Resume: Citrix, Desktop Computer, Documentation, Scheduling, Accenture FOUNDATION, Apache Web Server, C++ Programming Language, Cisco, Cisco Certified Network Associate, Cyber

Help Desk Specialist

Tags for this Online Resume: Microsoft, Microsoft Office, Management, Microsoft Windows 2000, Microsoft Windows 7, Operating Systems, Windows 7, Training, Applications, Pc

Application Support

Tags for this Online Resume: Training, Design Documents, Management, Software, Support, Symantec, System Analyst, Systems Analysis, Test, User Acceptance Testing

Business Analyst

Ideal Companies: Manual and aoutomation test engineer/ Business Analyst

Tags for this Online Resume: Integrate, Management, Quality, Business Analysis, Business Analyst, Active Server Pages, Benefits, Customer Relationship Management, Debugging, Document Review