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Online Resumes with "Service Quality"
12+ Years of experience in Customer Service Quality & Training Management
Seeking a position where I could use my expertise in the area of Strategic planning and Quality Management and interface with Clients and work with highly placed professionals. Over 12+ years of experience in Customer Service with competency in the areas of Quality management, Process Re-Engineering, TQM, Front-End Client interaction, Quality set-up (for effective SLA management and Process improvement).
Tags for this Online Resume: Six Sigma, Quality Management, Operation Manager
Chief Operations Officer-Lean Six Sigma-Over 10 years exp-growth-qualtiy-development oriented
I am looking for a company who is growing and looking for visionary leaders to take it to the next level. I have extensive experience in the managed care markets, commercial, mental health and physical health integration.
Ideal Companies: Regence, ODS, CareOregon, Kaiser, Sterling, United, Wellpoint, The Standard, Aetna, Anthem, BS of California
Tags for this Online Resume: Lean Six sigma, Postgraduate, Marketing and Sales, Development, Organizational Restructuring, Growth Oriented
Executive Project Director/Meetings, Conventions and Expositions
• I am an accomplished professional with a strong portfolio of successes guiding conference and special event planning, programming, and production to optimize logistics, menus, guest speakers, agendas, facilities, and on-site security for a multiplicity of international and government clientele. • A reputable for driving performance in the areas of event, budget, and vendor management, guest speaker support, new client co...
Ideal Companies: 1) Any Federal Government Jobs, 2) Northrop Grumman, 3) Raytheon, 4) Conventions and Visitors Bureaus
Tags for this Online Resume: Project Manager, Event Planner, Convention and Expositions, Meetings and Conventions
3 years experience in Customer Service to Infrastructure Management Services.
A BA Graduate with 3 years experience in Customer Service to Infrastructure Management Services. Presently working in IBM, as an Sr Customer Service Representative in the Command Center, which is an extension of the Service Desk. Expertise in Client/Customer Servicing. Mercury BAC- Dashboard training Certified.
Ideal Companies: To work in an environment which provides opportunity to enrich knowledge and to serve the organisation at its expectations.
Tags for this Online Resume: customer service, sales, marketing