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Online Resumes with "Service Manager Customer Relations"



Senior Business Manager

AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...

Ideal Companies: Comcast, IBM

Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services

Service Manager, Customer Relations

Tags for this Online Resume: Customer Service, Airline , Airline Portfolio Management, Government, Travel, Human Resources

Director

Career Summary Over 18 years of operations and management experience running operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. I have a proven track record of delivering results, reducing costs, and increasing revenue intimate experience with workforce management, call routing, outsourcing, multi site management, health care pro...

Tags for this Online Resume: Call Center, Interactive Voice Response, Forecasting, Management, Quality Assurance, Sales, Profit and Loss Management, Assessments, Client Relationship Management, Coaching and Development, Customer Satisfaction, Microsoft Office, Customer Service, Technical Support, Call Center Director, Site Director, Senior Operations Manager

Help Desk Specialist - 20 Years of Experience - Near 30314

Tags for this Online Resume: Billing, Complaints, Management, Project Management, Active Directory, AT&T, Blackberry, Information Technology, Microsoft Active Directory, Pc