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Online Resumes with "Service Level"



Customer Service Manager

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills

Manager

CONTACT PROFILE PROFILE I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems. I have strong business and technology backgrou...

Tags for this Online Resume: Applications, CIO, COBIT, Compliance, Customer Service, Health Care Industry, Health Insurance Portability And Accountability Act, HIPAA compliance, Hub, Information Technology

Corporate Recruiter

PROFESSIONAL SUMMARY * Technical Recruiter experienced with OCONUS and CONUS recruiting and for filling Facilities roles such as HVAC Techs, Facilities Managers and Maintenance. * Using social media and responsible for recruitment, screening, and selection of candidates in support of Technical, Corporate and Government contracts. * Recruited cleared professionals, imagery, and GIS Positions, (Secret Poly and Scope Poly).. *...

Tags for this Online Resume: Applications, Documentation, Facebook, Intel, Java 2 Enterprise Edition (J2EE), Java Programming Language, Oracle, Oracle Applications, Recruiter, Referrals

Senior Business Analyst -15 years Experience - Columbia

Professional Summary Dynamic and motivated IT Senior Business Analyst with experience in client relations, team management, healthcare IT infrastructure and clinical data exchange. and Key Accomplishments Senior Business Analyst with strong healthcare analytic, design and implementation skills. Supported BlueCross BlueShield of South Carolina's TRICARE (military healthcare insurance) contract. Also acted as company liaison ...

Tags for this Online Resume: Application Programming, Budgetary, Infrastructure, Microsoft PowerPoint, Process Improvement, Programming, Research, Research and Development, Test, Test Plans, it jobs, agile, software

Featured Profile

Finance & Operations - 20 Years of Experience - Near 07083

Senior financial executive and collaborative business partner with expertise in revenue forecasting, expense management, commission schemes and payment, customer territory configuration and financial reporting. Consistently met corporate objectives and contributed to driving growth and profitability. Skilled in resolving complex business challenges in a fast-paced and heavily matrixes environment.

Ideal Companies: ADP, iCims, Verizon, INTTRA, AT&T, Dun & Bradstreet, Mondelez International, Wyndham, Marriot, Unilever, Samsung, Audible, Amazon, Quest Diagnostics, Panasonic, McGraw Hill, Macmillan, Disney, CBS, NFL, ESPN, Mars, RR Donnelley, Prudential

Tags for this Online Resume: Accounting, Management, Forecasting, Commissions, Financial, Financial Management, Financials, Risk Management, Vendor Management, Variance Analysis

Network Architect and Design Engineer - 20 Years of Experience

Looking for a full time opportunity with a value added reseller in managed services or something with the same degree of leadership and design. Engineering.

Tags for this Online Resume: Documentation, Management, Project Management, Project Manager, Consulting, Big-IP, Network Services, Cisco, CCNP, CCDP, TCP/IP, Network engineer, Network design, Route/Switch, Firewall, ISE, Wireless, Cisco Prime Infrastructure, Nexus, Data center, ISR, ASR, NXOS, Routing, Switching, OSPF, BGP, iBGP, eBGP, Visio, Network Design Engineer, Wireshark, Riverbed, OPNET, WLC, ASA, Check Point

Claims Investigator - 0 Years of Experience

Summary of Qualifications A talented and ambitious, coachable and committed retired Law Enforcement Officer with customer service skills, strong technical background skills that possesses self-discipline, and the ability to work with minimum supervision playing key roles throughout the company structure, salesmanship ensuring quality solutions to meet corporate objectives. Possesses a good team spirit, is deadline-oriented ...

Tags for this Online Resume: Billing, Fraud, Insurance, Insurance Claims, Account Manager, Compliance, Planning, Policies and Procedures, Policy Development, Process Improvement, consultant

Best of the best Customer Service rep.

Highly qualified customer service analyst with exceptional oral and written communications skills, can see "outside the box" able o see the small picture as well as the big picture.

Ideal Companies: Lockheed Martin, ACS, Fifth Third Bank

Tags for this Online Resume: customer service

Featured Profile

Director - 15 Years of Experience - Near 91350

SUMMARY OF PROFESSIONAL EXPERTISE Expertise in project management, successful project implementation (100% success rate for meeting project implementation go live dates): Skilled at ensuring successful project implementation (s) by cohesively establishing project deliverables through ongoing communication of project goals, creating team synergy between key stakeholders, engaging applicable resources, and deploying effective...

Ideal Companies: Non-Profit Call Center, For profit healthcare

Tags for this Online Resume: Service, Teambuilding, Communication, Positive, Strategic, Relator, Visionary, Analytical, Leader, Studer Group Coach, Gallup Engagement Coach, Leadership Training Written Wrap-up, Lean Sigma Green Belt, Change Acceleration Process Certified, Motivator, Cerner Scheduling App, Epic Scheduling App, Ms Office, Entrepeneur

Featured Profile

Customer Service Manager - 9 Years of Experience - Near 37211

I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...

Ideal Companies: tractor supply , nissan, Mars, Asurion

Tags for this Online Resume: CRM, Nashville, TN, Augusta, GA, Birmingham, AL., Retail Operations, Customer Service, Experienced, Retail, Sales, Customer Relationship Management

Featured Profile

Risk Manager with 20 years of experience

SUMMARY Risk management professional with a proven record of developing operational processes and managing risk for financial institutions.

Tags for this Online Resume: Pc, Personal Computer, Audit, Call Center, Compliance, Database, Management, Policies and Procedures, Administration, Operations Manager, Risk Management