CONTACT PROFILE PROFILE I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems. I have strong business and technology background with a broad-based perspective to create IT strategies and governance to increase business results I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems. I have strong business and technology background with a broad-based perspective to create IT strategies and governance to increase business results VICE PRESIDENT OF IT Plum Healthcare / San Diego/2015 - 2018 Executive leading IT, including infrastructure, security, development, applications, and data for Plum, its 64 facilities, and 11,000 employees. Developed IT strategy and roadmap, focused on achieving critical business priorities optimized IT and data for growth, analytics, and integration. Was responsible for all projects, Capex and Opex budget, and IT standards. Part of the acquisition and new development team, oversaw growth of 40% with no increase in IT staff. Instituted IT Governance based on COBIT, ITIL practices, change management, a PMO, and agile development: * Lead a team to develop an integration hub, integrating all systems for data transformation and analytics with the ability to create API's to connect to partner hospitals and systems. * Implemented a corporate analytics and BI platform with the focus on dashboards, ad-hoc reporting, discovery, and machine learning. * Successfully lead a team to acquire and integrate 10 new facilities and the building of 4 within a one-year period. * Develop Plum's first IT Strategic plan that focused on achieving company goals. * Lead the implementation of security policies, procedures, and technologies to ensure HIPAA compliance. * Renegotiated hardware and software contracts, achieving 55% savings in all IT spend. * Implemented a Project Management Office and built processes around project planning, initiation, scoping, executing and closing. * Create an IT Steering Committee to increase IT transparency and ensure IT operates at the strategic level. * Stabilized IT Infrastructure and improved IT service levels while lowering headcount by 25%. VICE PRESIDENT OF IT Plum Healthcare / San Diego/2015-2018 Executive leading IT, including infrastructure, security, development, applications, and data for Plum, its 64 facilities, and 11,000 employees. Developed IT strategy and roadmap, focused on achieving critical business priorities optimized IT and data for growth, analytics, and integration. Was responsible for all projects, Capex and Opex budget, and IT standards. Part of the acquisition and new development team, oversaw growth of 40% with no increase in IT staff. Instituted IT Governance based on COBIT, ITIL practices, change management, a PMO, and agile development: * Lead a team to develop an integration hub, integrating all systems for data transformation and analytics with the ability to create API's to connect to partner hospitals and systems. * Implemented a corporate analytics and BI platform with the focus on dashboards, ad-hoc reporting, discovery, and machine learning. * Successfully lead a team to acquire and integrate 10 new facilities and the building of 4 within a one-year period. * Develop Plum's first IT Strategic plan that focused on achieving company goals. * Lead the implementation of security policies, procedures, and technologies to ensure HIPAA compliance. * Renegotiated hardware and software contracts, achieving 55% savings in all IT spend. * Implemented a Project Management Office and built processes around project planning, initiation, scoping, executing and closing. * Create an IT Steering Committee to increase IT transparency and ensure IT operates at the strategic level. * Stabilized IT Infrastructure and improved IT service levels while lowering headcount by 25%. M: 760.672.1104 P : 760.726.8337 E: erivard@cox.net L: San Diego, CA M: 760.672.1104 P : 760.726.8337 E: erivard@cox.net L: San Diego, CA LinkedIn www.linkedin.com/in/eric-rivard-7009304 LinkedIn www.linkedin.com/in/eric-rivard-7009304 PROFILE I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems. I have strong business and technology background with a broad-based perspective to create IT strategies and governance to increase business results I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems. I have strong business and technology background with a broad-based perspective to create IT strategies and governance to increase business results VICE PRESIDENT OF IT Plum Healthcare / San Diego/2015 - 2018 Executive leading IT, including infrastructure, security, development, applications, and data for Plum, its 64 facilities, and 11,000 employees. Developed IT strategy and roadmap, focused on achieving critical business priorities optimized IT and data for growth, analytics, and integration. Was responsible for all projects, Capex and Opex budget, and IT standards. Part of the acquisition and new development team, oversaw growth of 40% with no increase in IT staff. Instituted IT Governance based on COBIT, ITIL practices, change management, a PMO, and agile development: * Lead a team to develop an integration hub, integrating all systems for data transformation and analytics with the ability to create API's to connect to partner hospitals and systems. * Implemented a corporate analytics and BI platform with the focus on dashboards, ad-hoc reporting, discovery, and machine learning. * Successfully lead a team to acquire and integrate 10 new facilities and the building of 4 within a one-year period. * Develop Plum's first IT Strategic plan that focused on achieving company goals. * Lead the implementation of security policies, procedures, and technologies to ensure HIPAA compliance. * Renegotiated hardware and software contracts, achieving 55% savings in all IT spend. * Implemented a Project Management Office and built processes around project planning, initiation, scoping, executing and closing. * Create an IT Steering Committee to increase IT transparency and ensure IT operates at the strategic level. * Stabilized IT Infrastructure and improved IT service levels while lowering headcount by 25%. VICE PRESIDENT OF IT Plum Healthcare / San Diego/2015-2018 Executive leading IT, including infrastructure, security, development, applications, and data for Plum, its 64 facilities, and 11,000 employees. Developed IT strategy and roadmap, focused on achieving critical business priorities optimized IT and data for growth, analytics, and integration. Was responsible for all projects, Capex and Opex budget, and IT standards. Part of the acquisition and new development team, oversaw growth of 40% with no increase in IT staff. Instituted IT Governance based on COBIT, ITIL practices, change management, a PMO, and agile development: * Lead a team to develop an integration hub, integrating all systems for data transformation and analytics with the ability to create API's to connect to partner hospitals and systems. * Implemented a corporate analytics and BI platform with the focus on dashboards, ad-hoc reporting, discovery, and machine learning. * Successfully lead a team to acquire and integrate 10 new facilities and the building of 4 within a one-year period. * Develop Plum's first IT Strategic plan that focused on achieving company goals. * Lead the implementation of security policies, procedures, and technologies to ensure HIPAA compliance. * Renegotiated hardware and software contracts, achieving 55% savings in all IT spend. * Implemented a Project Management Office and built processes around project planning, initiation, scoping, executing and closing. * Create an IT Steering Committee to increase IT transparency and ensure IT operates at the strategic level. * Stabilized IT Infrastructure and improved IT service levels while lowering headcount by 25%. M: 760.672.1104 P : 760.726.8337 E: erivard@cox.net L: San Diego, CA M: 760.672.1104 P : 760.726.8337 E: erivard@cox.net L: San Diego, CA LinkedIn www.linkedin.com/in/eric-rivard-7009304 LinkedIn www.linkedin.com/in/eric-rivard-7009304
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