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Online Resumes with "Senior Technical Support"
Business Analyst - 9 Years of Experience - Near 85210
Summary I am a seasoned IT professional, with a broad range of experience in both Agile and Waterfall SDLCs, including requirement elicitation, JAD sessions, requirement and specification writing, and hands-on development, deployment, and support. I am familiar with a number of programming languages, and many applications and technologies. I have trained and mentored many less experienced team members and led teams of vario...
Tags for this Online Resume: Data Analysis, Structured Query Language, Messaging, Microsoft SQL Server, Oracle, Visual Basic, BASIC Programming Language, Documentation, sql, java, javascript, c#, agile, html, software, Microsoft Office, XML/XSLT
Help Desk Specialist - 19 Years of Experience
SUMMARY Dynamic, self-directed and engaging Customer Service Expert with 20+ years experience in Training, Driving Growth and Profitability. Excellent presentation and communication skills, adept at empowering the learning process in a positive and supportive environment. * Reduced training costs and calls by creating and conducting Webinar based training * Recognized for teaching complex issues to both technical and non-te...
Tags for this Online Resume: Support, Technical Support, Training, Troubleshooting, Integrate, Sourcing, Communication Skills, Customer Service, Local Area Network, RFID
Application Support
Ideal Companies: Apple, Amazon, GE
Tags for this Online Resume: Quality Assurance, Test, Sales, Systems Engineer, Transitions, Management, Product Management, Novell, Novell Netware, Documentation
System Engineer - 20 Years of Experience - Near 21078
SUMMARY Astute Technical Support Engineer with 25+ years diverse experience including everything from small scale workstations to large Data Centers. Well versed in a variety of platforms and vendors. Strong focus on System Level Fault Isolation and Troubleshooting. Excellent Communication Skills that contribute to Instruction, Coaching, Mentoring and outstanding Customer Service. Core competencies include: * Level 2, 3 & E...
Tags for this Online Resume: Diagnostics, Support, Technical Support, Trend Analysis, Administrative Tasks, Engineering, Job Control Language, Millenium (Sw-Fin/Admin), Millennium, Management
Software Engineer
Ideal Companies: Software Vendors, Startups
Tags for this Online Resume: Linux, Customer Relationship Management, Corrective Actions, VMWare, Cascading Style Sheets, CSS, Guardian, Guardian (Comm Net Sw), HP, HP/UX
Project Manager - 10 Years of Experience
Summary of Qualifications * Experienced, goal-driven, and consistently successful IT solution architect and project manager * Oracle ERP, HCM, and CRM implementation, configuration, and management professional * Finance, accounting, and business subject matter expert with more than 25 years of experience * Enthusiastic and highly respected team leader with strong people and management skills * Affable and skilled presenter ...
Tags for this Online Resume: Oracle PL/SQL Programming language, Structured Query Language, Accounting, Adobe, Adobe Acrobat, Apache Web Server, Billing, Budgeting, Cascading Style Sheets, Cms
Help Desk Specialist - 8 Years of Experience - Near 55404
Tags for this Online Resume: Security, Desktop Computer, Policies and Procedures, Remedy, Support, Configure, Lan/Wan, Local Area Network, Peripheral Devices, Routers
Mechanical Engineer - 20 Years of Experience - Near 77382
a challenging position in Mechanical Engineering utilizing my knowledge and experience in Computational Fluid Dynamics (CFD), Structural Stress Analysis, and Heat Transfer.
Tags for this Online Resume: Support, Technical Support, Applications, CCS, Coding, Diagnostics, Documentation, Microsoft Word, Software, Software Development
Network Administrator
Ideal Companies: Google, Intel, Microsoft
Tags for this Online Resume: Electronics, Engineering, Hydraulics, Microprocessors, Robotics, Complaints, Computer Operations, Configure, Diagnostics, Disaster Recovery
Application Support
Ideal Companies: Altice USA
Tags for this Online Resume: Management, Video, Inventory, ROI, Idnx (Netwk Tool), Local Area Network, Network Management, Networking, Professional Services, Services
Network Engineer - 20 Years of Experience - Near 27529
Provide emergency remote technical support on all Ciena optical transport and network management products. * Use professional concepts in accordance with company objectives to solve customer problems escalated to this level of expertise from lower levels using product simulations accurately defining the problem to development engineering and ensuring problem is fixed to satisfaction of customer. * Analyze and provide networ...
Tags for this Online Resume: Support, Technical Support, Cisco, Scheduling, Voice, Integrate, T1, Network Services, Networking, Nortel
Business Analyst
Tags for this Online Resume: Enterprise Software, Quality Assurance, Software, Software Quality Assurance, Software Testing, Test, Infrastructure, Security, Support, Technical Support
