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Online Resumes with "Senior Technical Support"



Help Desk Specialist - 20 Years of Experience - Near 92683

My goal is to provide satisfactory outcomes for problem resolves and to help Clients get to the next level, and in providing the necessary information to help understand what it takes to prevent second same occurrances, get the job done with a successful outcome. Managing time restraints to be uplifted to pursue for additional time investments. Communication and knowledge is the key to drive for success and ongoing change w...

Tags for this Online Resume: Citrix XenApp, Active Directory, Exchange, LAN/WAN Environment, Sr. Technical Support , ITIL v3, Information Techniology Infrastructure Library, Service Management, Lan/Wan, Local Area Network, Microsoft Windows, Router, Scheduling, Security

Senior Technical Support Specialist and Technical Writer - 11 yrs experience

I am a technical support specialist\writer with a very unique blend of skills, from field service electronic technician in the electro-mechanical/industrial controls area to curriculum research, developer and teacher of CompTIA and Microsoft courses, to marketing and artwork design, to technology service desk specialist. My customer service skills are exemplary, as are my analytical and troubleshooting skills. My forte is...

Featured Profile

Chief Technical Officer and Senior Product and Project Manager -

Highly accomplished technical leader in project research, development, and management with more than 20 years of experience driving concept-to-launch lifecycles for groundbreaking products in the biotechnology and life sciences sectors. Excellent ability to work with internal and external stakeholders to define clear vision and mission for research and development goals, with a strong focus on creating next-generation produ...

Tags for this Online Resume: Business development, Technical sales, Project management, Technical Instruction, Sales, Product management

Senior Technical Support Analyst

Information Technology Specialist

To secure a position as a a senior technical support specialist, ideally functioning in a permanent role in a strong team oriented environment.

Tags for this Online Resume: Remedy, LAN Desk, Active Directory, SMS, Ghost, Hardware support

Engineering Manager - 20 Years of Experience - Near 92604

Tags for this Online Resume: Competitive Analysis, Project Management, Product Management, Irvine, Service Manager

System Administrator - 15 Years of Experience - Near 78749

Qualifications A Senior Technical Support Advisor with 16 years of professional experience with in-depth expertise relating to MessageOne E-Mail Management Services Continuity and Archive Product. Able to collaborate effectively with engineers and software developers to resolve complex product issues. Capable of providing the highest levels of customer and client support through excellent communication and interpersonal ski...

Tags for this Online Resume: Microsoft, Microsoft Internet Information Server, Microsoft SQL Server, Systems Administrator, Webserver, Dell, Support, Technical Support, DHCP (Dynamic Host Configuration Protocol), Management

Customer Service Representative - 17 Years of Experience - Near 95757

PROFESSIONAL SUMMARY Experience Senior Technical Support professional with a background in customer support and operations managements. A proven leader with the ability to manage under pressure, satisfy customer needs while showing a commitment to company goals and initiatives.

Tags for this Online Resume: Billing, Cellular, Support, Switches, Technical Support, APO, call center

System Administrator - 20 Years of Experience - Near 80031

Senior Technical Support Specialist with extensive customer service team leadership and global support experience.

Tags for this Online Resume: Troubleshooting, Windows XP, HP, Microsoft Windows, Microsoft Windows 98, Microsoft Windows NT, Microsoft Windows XP, Support, Technical Support, Corporate Accounts

System Engineer

Career Highlights: Worked with the same product for over 16 years through three acquisitions. Held Managerial positions in Support and Quality Assurance organizations. Worked directly with several Fortune 2000 companies to assist and guide them to improve overall IT processes and visibility into the technologies supporting the Enterprise. Many years directly successfully selling highly technical products/solutions. (April 2...

Ideal Companies: Apple, Microsoft

Tags for this Online Resume: Imaging, Consulting, Document Management, Level 3 Support, Management, Services, Support, Acquisitions, Information Technology, Micro Focus

Developer - 15+ Years of Experience - Near 60516

PROFESSIONAL SUMMARY Senior Software Developer Senior Technical Support Analyst Established software developer adept at gathering customer requirements and developing and implementing programming solutions quickly. Expertise in streamlining code and processes, Korn shell scripting, C and Pro*C programming, UNIX commands and scripts, SQL Queries, documentation, and customer support, focused on reducing technical expense whil...

Tags for this Online Resume: Insurance, Accounts Receivable, Application Development, IBM AIX, Month-end Close, Oracle, java, Korn shell scripting, C programming, Help Desk, javascript, c++, sql, UNIX, Pro*C programming, software, C# .NET

Help Desk Specialist - 20 Years of Experience - Near 10566

Ideal Companies: NYSE, FIDELITY

Tags for this Online Resume: Applications, Financial, Financial Applications, Support, Technical Support, Management, Needs Assessment, Account Management, Active Directory, Disaster Recovery