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Online Resumes with "Senior Technical Support Analyst"



Senior Technical Support Analyst

To continue to improve my skill sets in diverse environments while broadening my IT technology.

Tags for this Online Resume: PC Support, Hardware, Software, Technical support, Supervisory experience, Project Management

Senior Technical Support Analyst

My career objective is to obtain a technical support / analyst position in IT desktop support where I have over ten years of experience. I love working with technical situations and enjoy the challenge of solving problems while make others work days easier.

Senior Technical Support Analyst - 20+ years experience - SQL,TCP/IP,SFTP,PCI

An innovative technical professional in the IT industry specializing in 24 x 7 mission critical support of POS, ATM and TELECOM based environments. Skilled at conflict analysis and resolution along with remote team management, systems analysis and design, disaster recovery planning, project management and security administration.

Tags for this Online Resume: HP NonStop System Administration (Guardian NSK,NB-Series servers,NS-Series servers,S-Series servers,Cyclone,CLX,VLX,Guardian utilities,TACL,FUP,SCF,SQL/MX,TMF/MP,Pathway,Pathcom,Spoolcom,TMDS,TMF,Communication protocols; TCP/IP,X.25,RJE,SNAX,ASYNC,FTP,SFT, Linux System Administration,Solaris,Ubuntu,CentOS 5.5 ,Sabayon 5.4,MSGviewer,Nagios systems management,PERL,Python,IPTState,Wine, SQL Database Administration,Lotus Notes, BMC Remedy, IWise, MrWin6530, Telnet, JDBC,ODBC, Visual Basic, Clarity 2010, LDRPS, Microsoft Office,MSWord,Outlook,Excel, Visio, MS Project, Internet Explorer, Safari,Firefox , VMWare, VMWare player, NAS,SAN Enterprise Storage servers, SUN Sparc Workstations,SUN Servers, CISCO Catalyst Switches, Motorolla Switch protocol converters, Load Balancers, ATALLA encryption devices, IBM Mainframe,I5-Series servers, AS400 servers, Lotus Notes Domino servers, RS3000 servers,RS6000 servers, Tandem servers, VT100 terminals, X6530 terminal emulation, IBM 3081, IBM 3083 mainframe servers, TSO,ISPF,SDSF, Omegamon console operations, Message

Senior Technical Support Analyst

I am an IT professional with over 15 years of support experience. I have worked in many differ-ent fields such as Advertising, Pharmaceutical, and Publishing. I have worked as a team player, and as a single point of contact with little or no supervision. I can support both MacIntosh and PCs systems, and I am familiar with both OS systems. I have also supported networks, telecom systems, and Active Directory. I have the abi...

Ideal Companies: USDOJ, Homeland Security, Bloomberg, Motorola,

Tags for this Online Resume: Desktop Engineer, PBX, VPN, OSX, XP, Vista, Ghost, Helpdesk, Remedy, ITIL, Cisco Call Manager, SOP, GMP, Blackberry, BES

Senior Technical Support Analyst - 25 years Experience - Dallas, TX

I am a IT professional with 25 years in the IT field. I have worked as a front line help desk support technician, tier II support analyst, enterprise support account manager and software install project manager. I supported such products as Sniffer and BMC's Service Desk Express.

Help Desk Specialist - 20 Years of Experience - Near 92683

My goal is to provide satisfactory outcomes for problem resolves and to help Clients get to the next level, and in providing the necessary information to help understand what it takes to prevent second same occurrances, get the job done with a successful outcome. Managing time restraints to be uplifted to pursue for additional time investments. Communication and knowledge is the key to drive for success and ongoing change w...

Tags for this Online Resume: Citrix XenApp, Active Directory, Exchange, LAN/WAN Environment, Sr. Technical Support , ITIL v3, Information Techniology Infrastructure Library, Service Management, Lan/Wan, Local Area Network, Microsoft Windows, Router, Scheduling, Security

Senior Technical Support Analyst

Developer - 15+ Years of Experience - Near 60516

PROFESSIONAL SUMMARY Senior Software Developer Senior Technical Support Analyst Established software developer adept at gathering customer requirements and developing and implementing programming solutions quickly. Expertise in streamlining code and processes, Korn shell scripting, C and Pro*C programming, UNIX commands and scripts, SQL Queries, documentation, and customer support, focused on reducing technical expense whil...

Tags for this Online Resume: Insurance, Accounts Receivable, Application Development, IBM AIX, Month-end Close, Oracle, java, Korn shell scripting, C programming, Help Desk, javascript, c++, sql, UNIX, Pro*C programming, software, C# .NET

Business Analyst - 9 Years of Experience - Near 85210

Summary I am a seasoned IT professional, with a broad range of experience in both Agile and Waterfall SDLCs, including requirement elicitation, JAD sessions, requirement and specification writing, and hands-on development, deployment, and support. I am familiar with a number of programming languages, and many applications and technologies. I have trained and mentored many less experienced team members and led teams of vario...

Tags for this Online Resume: Data Analysis, Structured Query Language, Messaging, Microsoft SQL Server, Oracle, Visual Basic, BASIC Programming Language, Documentation, sql, java, javascript, c#, agile, html, software, Microsoft Office, XML/XSLT

Project Manager - 10 Years of Experience

Summary of Qualifications * Experienced, goal-driven, and consistently successful IT solution architect and project manager * Oracle ERP, HCM, and CRM implementation, configuration, and management professional * Finance, accounting, and business subject matter expert with more than 25 years of experience * Enthusiastic and highly respected team leader with strong people and management skills * Affable and skilled presenter ...

Tags for this Online Resume: Oracle PL/SQL Programming language, Structured Query Language, Accounting, Adobe, Adobe Acrobat, Apache Web Server, Billing, Budgeting, Cascading Style Sheets, Cms

Network Administrator

Ideal Companies: Google, Intel, Microsoft

Tags for this Online Resume: Electronics, Engineering, Hydraulics, Microprocessors, Robotics, Complaints, Computer Operations, Configure, Diagnostics, Disaster Recovery

Business Analyst

Tags for this Online Resume: Enterprise Software, Quality Assurance, Software, Software Quality Assurance, Software Testing, Test, Infrastructure, Security, Support, Technical Support