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Online Resumes with "Senior Services Delivery Manager"



Senior Service Delivery Manager - 13 years experience- austin

Highly experienced and effective Enterprise Technology Implementation Manager with a demonstrated record of delivering exceptional results in the management of Fortune 100 accounts. ► Advanced expertise in IT project management, with a history of success in establishing project schedules, resource planning, communications, and critical paths. ► Capable of effectively managing internal and external teams in the achievement...

Tags for this Online Resume: ITIL, Technical account manager, Service Delivery Manager, project management, cloud, SAAS

Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432

Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...

Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure

Project Manager

Tags for this Online Resume: Management, Project Management, Application Development, Artificial Intelligence, Asynchronous Transfer Mode (ATM), Banking Industry, Coding, Distribution, Legacy, Planning

Manager

Tags for this Online Resume: Disaster Recovery, Itil, Security, Account Management, Desktop Computer, Due Diligence, Management, Quality, Quality Assurance, Quality Control