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Operation/Support Manger with 29 years of experience overseeing and consulting highly complexe and politically charged enterprises

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and,.to contribute superior project and operations management skills and experience in an IT Service Management role.

Tags for this Online Resume: Support, ABACUS, Information Requests, Information Security, Infrastructure, Management, Microsoft Windows, Microsoft Windows NT, Network Architecture, Network Management

Help Desk Specialist - 12 Years of Experience

Summary Information Technology communications specialist bringing superior design and debugging capabilities, innovative problem solving skills and dedication to quality. Accomplishments Streamlined both user-end and project deployment capabilities Improved imaging and deployment architecture Headed successful local and mobile projects well within testing and deployment schedules Consistently received a 100% rate of custome...

Tags for this Online Resume: broadband, Desk Top Support, Imaging, Lan/Wan, Local Area Network, Network Administration, Networking, Scheduling, Windows Server 2012, Certified Cisco Networking Associate, Certified Ethical Hacker, Windows Server 2008, Active Directory, Azure AD, Skype for Office, Exchange 2010, ITIL Foundation V3

Manager - 12 Years of Experience - Near 23188

Successfully leading IT teams and supporting Corporate initiatives for multiple million-dollar organizations with local and national IT operations for over 15 years. Strategically driving the Information Technology department toward business mission and objectives, and always looking to identifying technologies that will make a positive organizational impact while staying within budget constraints. Make visionary recommend...

Ideal Companies: Company working to better its employees and community through its products and services.

Tags for this Online Resume: Management, Business Analysis, Data Backup, Data Security, Firewall, Information Technology, Network Support, Networking, Leadership, On-call, 24/7, Vendor Management, Contract Management, Human Resources, team development, Telecommunications, Infrastructure Management, Procurement, Sarbanes-Oxley, PCI, HIPAA, Technology Planning and Procurement, Technology Adoption and Governance, VMWare, Microsoft Office (2010 - 365), Microsoft Dynamics, Microsoft Azure, Network Attached Storage, Infrastructure as a Service (IaaS), Program as a Service (PaaS), Software as a Service (SaaS), Desktop as a Service (DaaS), Disaster Recovery, Windows Desktop OS, Windows Server OS, Strategic Planning

Experienced Call Center Agent With Excellent Communication Skills

I was a Communications Coordinator II with strong client service experience and in that role, I have worked all 3 shift levels. I was acknowledged for excellent dependability in all areas of my job and complete documentation abilities. I am seeking to further my help desk/communications center/call center experience, as I think it will dovetail with my current skill set neatly.

Ideal Companies: Call Centers

Tags for this Online Resume: Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work