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Online Resumes with "SLA OLA"
VP Operations Management - 18 Years Experience - Fortune 50 - ITIL Master Practitioner - LEAN Six Sig Mstr Blk Blt - PMP - IIBA Master Business Analyst
I'm seeking an executive or senior level management opportunity within a dynamic organization - where my diverse skills and years of "hands on" experience are in serious need - and offers a great environment and corporate culture for me to practice my IT Service Delivery and Enterprise Architecture crafts. I energize under-performing Information Technology areas engaging associates at all enterprise levels to collabor...
Tags for this Online Resume: Senior IT Executive, Fortune 500 Career, Enterprise Infrastructure, ITIL, LEAN MASTER, SIX-SIGMA MASTER BLACK BELT, Senior Vice President, Risk Mitigation, Quality Assurance, ITSM, Master IT Architect, Service Delivery Expert, AGILE-SCRUM, Strategic Planning, Metrics Design, COBIT PMP CMMI-SVC, Incident Management, CMDB Configuration Management, Problem Management, Root Cause Analysis, Availability Management, High Severity Event Management, Large Scope Project Management, Budget Forecast Planning, Enterprise Budget Presentation, Master Business Analyst, CTO COO CIO, Risk Management Officer, DATA CENTER CONSOLIDATION, Enterprise CAB, CIO ADVISOR, Service Level Management, Service Catalog, SLA OLA, SAS-70 AUDIT COMPLIANCE, TIER ONE VENDOR MANAGEMENT, 280 Million Dollar Budget, BUDGET APPROVAL, Organizational Leadership, M.B.A. Ph.D., SDLC IT SECURITY, Security Clearance
Versatile & strategic IT management professional offering nearly 20 years of experience working in industries like retail, software products, internet, food and high-tech. Strong back-ground in Software Engineering, Enterprise Architecture, IT consulting & IT operations management. Successful program management experience with owning performance & financial metrics & successfully delivering large projects in parallel. Demon...
Tags for this Online Resume: •IT Strategy , •Client Relationship Management , •Contract Negotiation , •PMO, VMO, Change Management , •Software Engineering , •Enterprise Solutions Architecture , •IT Infrastructure, Security , Platforms: Windows, Sun Solaris, HP-UX, AIX, Linux, Oracle EBS, Hyperion, MS SQL Server, Lawson, Waterfall, AGILE, SCRUM, JAD, SaaS, Paas, IaaS, Mergers, Acquisition
Summary * Lead Enterprise Architect * Digital Transformation & Transition Architect * Business Requirements Head * Solution/Integration/Data - Architect * Business Analyst * Development Lead / Developer Focus Areas * Transformational Programs * Business, Integration & Enterprise Architecture * Global IT Outsourcing / Transition IT Strategy & Governance * ADM & Managed Services Delivery Significant International Multisite ( ...
Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...
Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center