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Online Resumes with "SERVICE DESK"
Controller - 10 Years of Experience - Near 11223
Over twenty years of experience in financial services with a deep knowledge in front/middle/back office processes. An expert in derivatives, hedging, valuations, cash management and regulatory compliance (FAS 133/IFRS 9). Always in a client facing role, having worked with leading banks, hedge funds, asset managers and corporate treasury, A proven track record of retaining clients and increasing revenue within existing accou...
Tags for this Online Resume: Customer Success, Relationship Management, Microsoft Office, Accounting, Communication Specialist, Monthly Financial Statements, Reconciliations, GAAP, Hedge Accounting, Treasury Operations, finance
Project Manager - 15 Years of Experience - Near 01966
Summary of Qualifications Resourceful Project Manager with history of handling IT projects ($10-15M) using broad range of talents honed through managing numerous diverse engagements, with a reputation for successful implementations. Strong communicator with expertise in organizational development, team building, and working effectively with stakeholders to achieve goals. Track record of success in: * Vendor Management * Pro...
Tags for this Online Resume: Support, IBM, Call Center, Legacy, Management, Project Management, Project Manager, Senior Project Manager, Services, Security, Service Desk
Program Manager - 20 Years of Experience - Near 81620
Six Sigma Process Excellence and Operations Management (NAVBLUE an AIRBUS Company) Hersham UK 2015/2016 Led operational and organizational transformation initiatives for a leading global provider of Navigational Data to position the organization for growth. * Establishment of operational project management methodologies and performance metrics * Optimization of customer incident handling and service desk inquiries to meet S...
Tags for this Online Resume: Consulting, Professional Services, Services, Six Sigma Quality, Training, Management, Program Management, Automotive, Call Center, Outsourcing, Customer Service, Customer Relationship Management
Software Engineer
Tags for this Online Resume: SQL, UNIX, Linux, Windows, IT Service Management, ITSM, vi, HTML, Workload Automation, AutoSys, EasyVista, Installation, Administrator, Support, Job Scheduling, Service Desk, Analyst
Manager
A dedicated and highly motivated leader with over 20 years of expertise in Healthcare IT Support and Professional/Technical Services as well as Program Product and Project Management. Committed to driving excellence and exceeding expectations by focusing on Customer Satisfaction with meticulous and effective planning execution and governance. Managed high performance teams of local virtual and off-shore resources with progr...
Tags for this Online Resume: Client Support, Client Services, Program Manager, Healthcare, Director, Service Delivery, Operations, Customer Success, IT, HIT, Vice President, Client Experience
Manager - 20 Years of Experience - Near 20176
Fifteen plus years’ of experience planning developing, implementing, and spearheading state of the art Help Desk and Network services facilitating optimum end user customer support environment. Supervise and Coach of Network professionals and Desktop professionals providing exemplary technical services to end user computing environments. I’m an experienced Team builder, adept at addressing crisis management, problem solvin...
Tags for this Online Resume: ITIL/Service Desk, LAN/WAN, Network Operating Systems, Support, Technical Support, Coaching, Communication Skills, Infrastructure, Leadership, Management
Team Leader - 14 Years of Experience - Near 01867
SEEKING A POSITION WITH AN ORGANIZATION WHERE I CAN UTILize my skills and experience to improve operations and increase profitability, as well as contribute to the values of the organization. I am an experienced IT leader who can visualize, strategize, plan, and deliver technology solutions that support organizational goals. My expertise lies in the ability to lead high performance teams, identify problem areas and develop ...
Tags for this Online Resume: Email/Exchange Administrator, Blackberry/MDM Mobility, Service Desk Manager, Help Desk Manager, Microsoft Windows, Configure, Desk Top Support, Help Desk, Office Suite, Lotus Notes, Office 365 Administrator, Active Directory Administrator
Customer Service Representative - 8 Years of Experience - Near 09320
Summary of Qualification & Experience: * Working as Maximo Coordinator with Fluor Corp. (Service Desk) in Fob Shank Afghanistan, and Performed work on QAQC, LOTD, COMPLITION, ROUTS, P1-LHS, PREVENTIVE MAINTENANCE Type. (26 Months)
Ideal Companies: Fluor corporation, DynCorp international , Sos international
Tags for this Online Resume: Data Entry
Manager - 20 Years of Experience - Near 15210
Professional Summary: Along with Dr. Michael J. Becich we created nationally recognized IT organizations in Pathology and Laboratory Informatics, first at Washington University Medical Center, then at the University of Pittsburgh Medical Center. The organization at UPMC included both Oncology and Pathology Informatics platforms along with IT development in the areas of Pathology imaging, software application development, We...
Tags for this Online Resume: Application Support, Information Technology, IT Manager, Pathology, Support, Biomedical Industry, Inventory, Purchasing, Security, System Support, service desk, operations, help desk, informatics, IT Support
ERP - 5 Years of Experience - Near 60415
SUMMARY: * Total 5 plus years experience in SAP Basis and SAP implementation, production support and maintenance of database systems in SAP R/3 * Experience covers full life cycle implementations and upgradations including blue print phases, realization, go-live and post-implementation support in SAP R/3versions: 4.6C, 4.7, ECC 5.0 & ECC 6.0 * Successfully completed 3 full life cycle implementations including analysis, conc...
Tags for this Online Resume: sap basis, Configure, Management, Monitoring, Operating System Kernel, SAP, SAP ABAP, Active Server Pages, Customer Relationship Management, Install
Application Support
ACCOMPLISHMENTS * Microsoft Word, Advance Excel, PowerPoint, Visio * CA Business Intelligence: BI Launch Pad & InfoView * SharePoint * CA Technology: Service Catalog & Service Desk * HP Application Lifecycle Management (ALM) * Oracle: Order to Cash & Incentive Compensation * IBM Mainframe: CICS NCCC & TSO * Vertex & Taxware Applications * Bomgar & Skype
Tags for this Online Resume: Integrate, Management, Support, Oracle, Billing, Documentation, Monthly Statistical Reports, Racf, Systems Analyst, Technical Support
Network Administrator
Tags for this Online Resume: Wide Area Network, Local Area Network, Consulting, Information Technology, Infrastructure, Microsoft Windows, Windows XP, Lan/Wan, Microsoft Windows XP, Microsoft Access, Sr. Desktop Support, Active Directory, Desktop Support 2 and 3, Patch Management, Enterprise Service Desk Analyst
