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Quality Assurance and Metric SME - 20 years expereince - Northern VA

I have twenty years of experience serving on Federal contracts since February 1995, mainly supporting the Department of Defense (DOD). My primary functional skill sets are in quality assurance, process engineering, trend and metric analysis, test engineering, technical documentation and writing of Standard Operating Procedures (SOP). I also have a strong overall awareness in Information Technology and Information Technology...

Ideal Companies: Information Technology based companies

Tags for this Online Resume: Northern VA, ITIL, ITSM, Metrics, Quality Control, Documentation, Process Engineer, Excellent writing Skills, Subject Matter Expert, Creative Problem-solving, Management, Configuration Management, ITIL Foundation, Quality Assurance, CompTIA Security Certificate, Incident Management, Network Management, Problem Management, Release Management, Change Management

System Programmer and Business Analyst

To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.

Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare

Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment

Help Desk Specialist - 16 Years of Experience

Summary of Qualifications A highly knowledgeable and detail oriented Network Technician with an exceptional record of troubleshooting Windows 7 and Windows XP & MS Office, hardware & software installation and excellent customer service. Relevant Accomplishments * Constantly praised for my attention to detail, customer service skills, excellent oral and written communication to end users. * Troubleshooting Windows 7, Network...

Tags for this Online Resume: Citrix, Exchange , Active Directory , Technical Support, Document Management , Windows 7, Application Support, Airwatch-MDM, Software, Laptop Computer

Highly experienced IT Manager - Near 18045

I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.

Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.

Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management

Field Technician - 20 Years of Experience - Near 84084

I managed the service desk and the operations crew and then we moved from Logan to Salt Lake City. Since the move I have been a Level 2 Technical Support Engineer. I would like to get back into leadership and an enployment option that is not 100% desk.

Tags for this Online Resume: AT&T

Project Manager, Team Leader, Trainer

I lead cross-functional teams as an IT project manager with a focus on process, communication and training. As a PMP and MBA, I am able to collaborate effectively with all stakeholders throughout the entire project life cycle. I enjoy translating requirements between IT, functional and creative departments, vendors and clients. Drawing on my work experience and communication skills, I share my knowledge as a trainer, coach ...

Ideal Companies: Mount Sinai Health System, Memorial Sloan Kettering Cancer Center, New York-Presbyterian, NYU Langone Medical Center, Rockefeller University, Ford Foundation, New York University, Columbia University / Barnard College, Scholastic, College Board

Tags for this Online Resume: project manager, PMP, Microsoft Project, Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, leadership, collaboration, cross-functional, PMO, matrix organization, ERP, implementation, initiating, planning, executing, monitoring and controlling, closing, project charter, lessons learned, WBS, deadlines, budget, cost/benefit, metrics, teamwork, delegate, negotiation, documentation, meetings, reports, status reporting, risk analysis, preventive action, corrective action, change management, process, vendor management, stakeholder, client, MBA, New York, NY, quality management, risk management, communication skills, relationship management, training, mentor, SDLC, Agile, HTML, CSS, schedule, PERT