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PROFESSIONAL SERVICES/CLIENT SUPPORT & TRAINING SPECIALIST

Dynamic and solutions-focused professional with hands-on experience developing and driving high-impact training initiatives for both employees and clients. Instrumental in optimizing implementation and integration of technology products and tools, that boosts efficiency and support vital organizational needs. Background includes global initiatives and product and sales support.

Ideal Companies: Carefusion, Intuit, New Start up

Tags for this Online Resume: Training, Customer Service, Outsource , QuickBooks, Sales Support, Presentation Skills, MS Office, Camtasia, Adobe Connect, CRM

Information Technology Professional

Be in a position where I can help a business prosper and grow to its full potential then take it beyond.

Ideal Companies: I have no ideal company in mind at the moment. Just one that has growth potential and is loyal to its employees.

Tags for this Online Resume: SQL, Basic, COBOL, DCL, FCL, FORTRAN, HTML, XML, UNIX Scripting, ADA

QA Engineer - 10 years experience

Results-driven, pro-active, and self-directed Quality Assurance professional with solid background in manual and automated testing, Experience in the creation of test plans and cases. Excellent troubleshooting, diagnostic and problem solving abilities - continually explore ways to improve and promote quality, and address new demands and challenges with a positive attitude and effort.

Ideal Companies: Adobe, Yahoo, Ebay, Google

Tags for this Online Resume: MySQL, Linux, Windows, HTML, SQL, PHP, Javascript, Apache Web Server, C, Shell, XML, Jira, CVS

An Event & Catering Specialist - Customer Focused and Productivity Driven.

An event and catering specialist opportunity in the restaurant, hospitality or convention services environment.

Ideal Companies: Restaurants, Hotels, Convention Centers, Business Centers, Aramark, Catering Companies

Tags for this Online Resume: Project Management, Time Management, Organizational Skills, Event Planner, Budget Management, Facility Management, Food and Beverage Management, Catering Management, Contract Negotiation, Management

Regional Health & Safety Specialist 8 year+ Certified Safety Manager – National Association of Safety Professionals -  OHSA 30-hour Construction Industry Outreach Training Program – 2006_2009

Customer Service Resumes - Customer Service Supervisor Resumes - Hinesville, GA

Tags for this Online Resume: Safety, Safety Manager, Safety Auditor , NCOIC for S-2 U.S.Army 20 Years, Classified and Comaec Material, charge 1100 man security force

Air Force

Military & Government Resumes - Air Force Resumes - San Diego, CA

Tags for this Online Resume: Case Manager, Intelligence Analyst, S2, S2 Operations

food service

Manufacturing & Production Resumes - Production Helpers Resumes - Louisville, KY

SANOUSSY DRAME 7313 Verona Way Louisville, Kentucky 40218 502.994.6313 dramesanou@hotmail.com EDUCATION Bachelor in Food Science and Technology, Ecole Supérieure De L’agroalimentaire (SUP’AGRO), Casablanca, Morocco, 2005–2007, Associate Degree in Agricultural Engineering —Minor Agricultural Technician, Ecole Nationale des Cadres Ruraux ENCR, Bambey, Senegal 2000–2003, Baccalaureate S2 (High School Diploma), ...

Ideal Companies: food service

Program, Quality and Regulatory Manager

Telecommunications Resumes - Account Executive Resumes - Cambridge, MA

Experienced Quality Manager with a proven record of developing the methodologies and tools to help companies manage organizational change, meet customer requirements and provide product excellence. Has extensive project team and department management experience in Quality Management and Regulatory Engineering, primarily for information systems, telecommunications and medical applications. Highly analytical, dynamic, resul...

Ideal Companies: Juniper, Tellabs, Sonus, Sycamore, Wyeth, Phillips, Siemans

Tags for this Online Resume: Program and Project Management, Business Analysis/Process and Data Analyst, Software Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management, Quality Systems Development and Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes-Oxley (SarbOx/SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP/QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes-Oxley compliance, Mass Quality Award/Baldridge Evaluation/Implementation, ODI and Rummler-Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR-929 metrics implementations and Six Sigma tools and methodologies

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