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Online Resumes with "Remedy ticketing"
Help Desk Specialist
Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...
Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM
System Administrator
PROFILE * Years of IT work experience in various positions with increasing responsibilities and technical capabilities. Experience includes Customer support for COTS and custom applications, LAN, MAN, WAN, Configuration and deployment of various components supporting a variety of enterprise architectures. * Proficient in TCP/IP, DNS, NFS, Apache Webserve, JBoss, RedHat CentoS 6 and 7 * Firewall, Iptables, ping netstart, int...
Tags for this Online Resume: Linux, Configure, Evaluate, Install, Management, Redhat, Utilities, Servers, Systems Administrator, Troubleshooting
Help Desk Specialist
PROFESSIONAL SUMMARY: A people person with a natural and extensive experience in excellent customer care, ability to listen, communicate, and develop relationship with customers in general. Diligent, patient, reliable, fun team player, detail oriented, and strong problem-solving abilities with sound judgement and leadership skills. An excellent foundation and over three to four (3-4) years of experience in Information Techn...
Tags for this Online Resume: Assessments, Customer Service, Inventory, Microsoft, Microsoft Excel, Microsoft Word, Software, Accenture FOUNDATION, Active Directory, Applications
Network Administrator
PROFESSIONAL SUMMARY: * Extensive experience in the following areas: Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows XP, Active Directory, TCP/IP Protocol, DHCP, Microsoft Windows Server 2008, Microsoft Windows Server 2003, MDM, Microsoft Exchange, Lync, SCCM and USMT for deploying Images and software to users computers. * Hardware configuration for PCs, Laptops and Work Stations, * Microsoft Office 365.2016, 2...
Tags for this Online Resume: Email, Imaging, Microsoft, Microsoft Office, Microsoft Windows 3.1, Transmission Control Protocol/Internet Protocol (TCP/IP), DHCP (Dynamic Host Configuration Protocol), Help Desk, Microsoft Exchange, Microsoft Windows XP
Operations - 8 Years of Experience - Near 08610
Cisco Certified Network Engineer with almost 8 years of professional experience in Network security engineering, performing Network analysis, design, Implementing, capacity planning with focus on performance tuning and support of large Networks. * Experience in Cisco Routing, Switching and Security with strong Cisco hardware/software experiences with Cisco Routers such as 1900, 2900, 3900, Cisco ASR-1k/9k, Cisco Multilayer...
Tags for this Online Resume: Troubleshooting, Firewall, Associate of the Society of Actuaries, Cisco, Management, Border Gateway Protocol, Encryption, Open Shortest Path First IGP, Switches, Configure
Help Desk Support Security + Certification
My Career Goals are to obtain a career in IT and advance to become a IT Specialist
Tags for this Online Resume: linux, database, Cyber Security, Modems, Documentation, Install, Integrate, Management, Microsoft Exchange, Microsoft Office
Manager - 20 Years of Experience - Near 19952
on-site at the Dept Of Transportation. I serviced and maintained 300 fully loaded 60 and 70 page per minute digital copiers for 6,000 clients I was the sole technician on the site I completed 6,977 service calls in the time i was there. I completed the service calls at a rate of 100% first visit. These devices were a networked environment. I replaced parts performed maintenance replaced electronic boards troubleshot electro...
Ideal Companies: Sharp, Pitney Bowes, Xerox
Tags for this Online Resume: Lexmark, Desktop Computer, Management, HP, Data General Nova, Hewlett Packard, Inventory, Remedy, Training, Laptop Computer
Information Technology Specialist - 13+ Years of Experience
Clearance (exp. 07/2024) * CompTIA Certified: A+ CE, Security+ CE, Network+ CE, Server+, CDIA+ CE, CTT+ * Microsoft Certified: MCSA, MCITP, MCTS * ITIL Certified HDI Certified: Desktop Support Technician * VMWare Certified Associate * Server, PC, Printer, Peripheral Installation, Configuration, and Troubleshooting * PowerShell * Technical Training * Software Installation, Configuration, and Troubleshooting * Excellent Work...
Tags for this Online Resume: Appraisals, Active Directory, Audit, Communications, Connectivity, Core Based Trees, Documentation, Incident Response, Information Technology, Intrusion Detection
Team Leader - 26 Years of Experience - Near 30296
A Lead IT analyst with exceptional analytical skills, technical expertise, who exhibits a high level of customer service to end users in a highly productive and fast paced environment with 20 years of IT experience with a focus on timely Service Delivery. Great interpersonal skills and detail oriented, works well with a team or individually. High degree of self-discipline and self-management. My 20 years of experience bring...
Ideal Companies: Small to midsize companys 500 to 1000 employees.
Tags for this Online Resume: Ariba, Audit, Business Contingency Planning, Citrix, Dell, Desktop Computer, HP, Management, Project Management, Remedy, ITIL
System Engineer
Tags for this Online Resume: Blackberry, Infrastructure, Active Directory, Application Design, Application Development, Documentation, Email, Integrate, Lightweight Directory Access Protocol, Local Area Network
Operations - 20 Years of Experience - Near 13212
Dedicated individual with over 20 years of experience of enhancing company workflow. Looking to secure an IT specialist position to utilize this experience for the benefit of the organization.
Tags for this Online Resume: ATM, NOC, Asynchronous Transfer Mode (ATM), Management, leadership, team building, COMSEC, Trouble shooting, Remedy Ticket System, Project Management, Node Site Coordinator, Circuit Actions, Network/Circuit Provisioning, Commercial Lease Activation, Problem Solving, Managing Personnel work schedule, Budget Managing, Video Conferencing, direction of daily activities, project planning, Information Assurance (IA) compliance, Help Desk Manager, Service Desk Manager, Creates Implementation Requests
