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Online Resumes with "Quality Service Delivery"
Customer Service Manager - 14 Years of Experience - Near 15237
SUMMARY Results-driven manager with high levels of success in assessing, strategizing, and transforming call center technologies, processes, and productivity to enhance quality service delivery. Adept at completing demanding projects within crucial timelines. Cross-functional leader with demonstrated ability to build, motivate, train, and manage cohesive teams. Highly articulate, demonstrating excellent interpersonal skills...
Tags for this Online Resume: Call Center Management, Account Management, Client Services, CTI, SaaS, SMS, Scheduling, Change Management, Quality Assurance, Architect, Sales, Process Improvement, Team Building, Training, Strategy
President - 20 Years of Experience - Near 60068
Senior-level operations leader with 25+ years of experience spearheading improvement initiatives to enable rapid growth and dramatically increase revenue, boost market share, and drive brand recognition. An innovative thinker with a passion for achieving and exceeding goals, fostering team loyalty, and generating true company value — poised to join a firm that desires a leader with a philosophy of constant business improvem...
Ideal Companies: Manufacturing
Tags for this Online Resume: Logistics, Payroll, Benefits, Budgeting, Cash Flow, Human Resources, Insurance, Pricing, Recruiting, Sourcing, P&L LEADERSHIP, STRATEGIC PLANNING, PROFITABILITY OPTIMIZATION, MULTIMILLION-DOLLAR BUDGETING, TRAINING, COACHING & MENTORSHIP, CONTINUAL PROCESS IMPROVEMENT, PERFORMANCE MONITORING, RELATIONSHIP DEVELOPMENT, MULTISITE FACILITIES MANAGEMENT, PROCESS & POLICY IMPLEMENTATION, RESPONSIVE EMPLOYEE RELATIONS, HR/RECRUITING, REGULATORY COMPLIANCE, CONTRACT NEGOTIATIONS, MANUFACTURING & QUALITY MANAGEMENT, SUPPLY CHAIN OVERSIGHT, Productivity & Efficiency Gains, Turnaround Expertise, Process Improvement, Time & Resource Optimization, Expedited Growth, CHANGE MANAGEMENT, ISO - AS 9100, ISO 13485, ISO/TS 16949 & ISO 9001, Six Sigma, 5S methodology, TPS, lean manufacturing, visual management, performance measurement, Poka-Yoke, QCO, TPM, QCPC, Kaizen & Kanban., Private Equity, Portfolio Company, EBITDA Growth, Revenue Acceleration, Margin Enhancement, Multiple Expansion, Deal Origination, Topgrading, New Channels, New Markets, International Expansion, CEO, Global Footprint, CXO, COO, Turnarounds, Exit Strategies, President, Vice President, Director, Director of Manufacturing, Director of Operations, Vice President of Manufacturing, Vice President of Operations
Operations - 20 Years of Experience - Near 75035
SUMMARY OF EXPERTISE: Strategic Operations Leader with 20+ years of progressive experience and accomplishments in technical and service delivery environments requiring strong leadership, IT/telecommunications, communication, and customer support skills. I have a proven track record of managing people, resources, processes, and technologies to meet business objectives, customer and revenue and profit goals. QUALIFICATIONS: V...
Ideal Companies: Securus Technologies
Tags for this Online Resume: Telecommunications, Forecasting, Leadership, Management, Pc, Personal Computer, Talent Management, ACD, Automatic Call Distribution, Call Center
Media & Communication Equipment Operator - 4 Years of Experience - Near 33510
3+ years of experience in Client management and HR Staffing Solutions. * Consistently manage client expectations to ensure the highest quality of service delivery. * Extensive knowledge of advanced HR Policies and HR administration. * Highly efficient and well established in administrative environment that are fast paced and challenging. * Consult with hiring managers on recruiting process, strategy and expectations. * Dev...
Tags for this Online Resume: Management, HR, Human Resources, Benefits, Communication Skills, Compensation, Financial Industry, HR Policies, HRMS, Logistics