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Online Resumes with "Process Technology Improvement"
Administrator - 20 Years of Experience - Near 48315
Results driven management executive, currently the Chief Operating Officer, with over 20 years of experience in workforce management, analyzing call center operations, implementing strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in workforce to support organizational operating, financial and quality objectives.
Tags for this Online Resume: Michigan, Call Center, Site Director, Operations, Workforce Management, Change Management, Process Improvement, Quality
Training & Development Manager - 15 Years of Experience - Near 75034
Results-driven management executive with 15 years experience in training, development and project management including ten years call center management consulting with large-scale, high-volume, multi-site operations. Experience across all major industry and market categories. Skilled as an external management consultant, in analyzing existing operations and implementing strategies, process and technologies to improve produ...
Tags for this Online Resume: Director of Call Center, Project Management, Customer Relationship Management, Strategic Planning, Operations, Vice President, NICE / IEX , PeopleSoft
Manager - 15 Years of Experience - Near 80304
Seasoned technology executive over operations, service, and development teams with sound industry experience. Proven track record of implementing process and technology improvements with focus on customer satisfaction. Success in creating robust IT architectures and infrastructures that solve business issues.
Tags for this Online Resume: IT Department Leadership, Infrastructure, Telephony, Software Development, Data Warehousing, Cloud and SAS, Help Desk, Leadership
Process Chemical Engineer
Dynamic Process and Chemical Engineer with more than 20 years of development and commercialization experience with petrochemical refining technology. Demonstrated chemical reaction engineering expertise developing C3/C4 Oleflex models, paraffin isomerization models, methanol synthesis models, styrene monomer models and hydropocessing models. Proven monitoring and optimization experience for petroleum refining operations. Sk...
Ideal Companies: Koch Industries, Valero, Tesoro, Honeywell, Marathon, Phillips 66, AspenTech
Tags for this Online Resume: HYSYS, AspenPlus, AspenOne, Six Sigma Black Belt, Project Management, Optimization, Design, Simulation, Design of Experiments, Process Scaleup, Data Mining, Spotfire
Certified Scrum Master/CSM/Coach/Training/Social Media Marketing/Agile - Lean/Change Management
Accomplished servant-leader, possessing an agile mindset, with progressive Implemented creative solutions/met SLAs which contributed to change management, efficient/streamlined workflows (from vision to requirements to launch) * Broad experience (founded in training/writing) then furthered by project management, http://www.linkedin.com/in/nishthagoel operations, sales, online technology, consulting and systems analysis * B...
Tags for this Online Resume: Consulting, Certified Scrum Master, CSM, Coach, Sales, Social Media, Project Management, Change Management
Plant Manager
RBF Port Neches. The RBF Port Neches facility is a BQ9000 accredited facility with a total nameplate refining capacity of 180 million gallons per year. * Spearheaded organizational and facility improvements to increase plant uptime from 63.0% in 2011 to 96.0% increased plant rates from 15000 MT/month to 36000 MT/Month and developed plan to increase rates to 40000 MT/month. * Executed facility upgrade projects to improve ope...
Tags for this Online Resume: Plastics, Recruiting, Troubleshooting, Budgeting, Quality, Quality Assurance, Quality Control, Scheduling, Product Development, Business Plan
Customer Service Manager - 20 Years of Experience - Near 75146
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador
Business Analyst with 20+ Years of Experience - Near 55124
Results-oriented professional with diversified experience in management, contract management, data analysis and process improvement. Proven organizational, analytical and problem-solving skills evaluating existing operations and implementing the strategies, processes and technologies to improve productivity. Highly creative innovative thinker able to develop strategies, collaborate with team, and propose alternative solutio...
Tags for this Online Resume: Acceptance Testing, Account Management, Budgetary, Business Analysis, Business Analyst, Commissions, Customer Relationship Management, Data Extraction, Due Diligence, Forecast
Customer Service Manager
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills
