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Customer Service Manager - 14 Years of Experience

Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...

Ideal Companies: Converse, Journeys, Lids, J&M, Genesco

Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor

Controller / Vice President - 30 Years of Experience

To become a financial executive that plays to my strengths: Successful Finance Executive with a steadily progressing career of repeated promotions. A diversity of experience in private, public and not-for-profit sectors with company revenues ranging from under $100M to $1B+ with a 30-year history of proven and progressive success across multiple industries, including Financial Consulting (internal), Financial Services, In...

Ideal Companies: financial services, financial consulting FPA, SOX 404, internal controls and Project Management

Tags for this Online Resume: Computer Aided Software Engineering, Financial, Financial Statements, Forecasting, General Ledger, J.D. Edwards, Management, Monthly Financial Statements, PeopleSoft, cash management, senior management, monthly financial close, year end audits