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Online Resumes with "ITILv 3"
Program/Sr. Project Manager, Michigan or Washington
Adept at building and leading large top-performing team which were global in nature. Special expertise in strategic planning, project life cycle management, process improvement, mentoring and service delivery. Experienced in change management and assessment. Excellent presentation, organizational, business development, and risk management skills. Project Manager Certifications. Experienced in wide variety of industries, PMI...
Miguel
Ideal Companies: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Tags for this Online Resume: international, international projects, Bilingual, PMP, ITILv3, Research & Development, Military, Government, Non-Profits
Infrastructure Manager
I am a Information Technology Leader and Mentor. I am seeking a leadership position where I may use my skills, training and desire to grow an effective IT Team, to benifit the goals and mission of a progressive organization.
Tags for this Online Resume: ITILv3, Change Control, Help Desk, Infrastructure, Design, Leadership
C-level IT executive - 14 years experience, ITILv3 certification
To lead the IT function to innovative use of technology, facilitating customer service and contributing to the bottom line of the organization.
Tags for this Online Resume: Technology, Mobile Devices, Innovator, Network, Application Development, Business Analyst, Information Technology, Optical networks, supervisor, Director, Administrator
Workshop Facilitor, Benefits Orientation Manager, Educator
To obtain a great position with a company that I may utilize my experience, expertise, and education to advance the company's growth.
Tags for this Online Resume: PMP Certificate, Teaching Certification, ITILV3, Paralegal, Immigration Analyst, Facilitator
Lean Application Support
Strategy & Planning • Participate in strategic and operational governance processes of the business organization as a member of the senior management team. • Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. • Lead p...
Ideal Companies: Insurance, Banks, Oil and Gas
Tags for this Online Resume: ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business
Offshore\Onshore\Nearshore Knowledge Transfer
Senior level IT Manager with over 10 years experience, working with teams on shore as well as off shore, available for 100% travel. Currently managing a 24/7/365 help desk support team, supporting client employees round the world. Working with the Wounded Warrior Project for off-hour support\remote support, meeting the additional challenges of managing off site and off-hour employees, in a client environment that holds cont...
Tags for this Online Resume: Six Sigma, ITILv3, NET +, BPO, A+, Offshore
Senior NOC Systems Engineer
Tags for this Online Resume: CCNA (Security), ITILv3
Project Manager
Tags for this Online Resume: Project+, ITILv3, Project Management
Help Desk Manager - 16 years experience - Fed govt exp - High sla, fcr - Remedy - ACD Call Cntr Wash. D.Cd.
Looking for fast paced, challenging environment as a Service Desk and Call.Center Manager. I'm experienced in supporting fed govt agency with 22,000 users. Experienced in Sops, Knowledge Base. Remedy, and writing processes and procedures. Transitioned a 7 am- pm Help Desk staff to a 24/7 help desk with 3 days notice. High achiever, high survey, sla and fcr satisfaction.
Ideal Companies: Google, Facebook
Tags for this Online Resume: Help Desk SME, Baltimore - Washington DC , ACD Call Center, Remedy, SLAs, FCR, SOPs, Knowledge Base, ITILv3, Processes, govt
Quality Assurance Specialist - 15 Years of Experience - Near 83607
I'm a Change Management Analyst with 15 years of experience in the IT industry. I have a ITILv3 foundation certificate. Willing to relocate, travel or work virtually.
Tags for this Online Resume: ITIL, Project Management, Change Management, ITSM, Service Manager
Process Specialist - Event Manager - Teambuilding - Certified Process Professional - ITILv3
I am motivated by helping others with a servant heart through process management, event management and teambuilding in a corporate and private environment.
Tags for this Online Resume: ITILv3, Business Process Management, Compliance, Information Security, Teambuilding, Event Management
