CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "ITIL Methodologies"

Team Leader - 18 Years of Experience - Near 95747

SUMMARY I am an accomplished Information Technology Management professional with over 20 years of comprehensive Project Management, Analyst, Development, Team Building, and Leadership experience following the ITIL Methodologies. With a proven history of Problem analysis thru providing efficient solutions and resolution implementation. Guiding teams through leadership and seeing projects from Strategic Planning stages thru t...

Tags for this Online Resume: Business Requirements, Data Management, Data Quality, Global Support, Incident Handling, Itil, Management, PMP, Project Management, Quality, IT Support Lead

Operations - 20 Years of Experience - Near 77584

PROFESSIONAL SUMMARY Results-driven Executive . Strategic thinker and corporate change agent builds enterprises, infrastructure and systems. Expert project and program manager of complex strategies and initiatives. Lead business growth, customer service expertise, call center and network operations centers. Direct global organizations and international BPO solutions. Consummate leader establishes high performance organizati...

Tags for this Online Resume: Local Area Network, Wide Area Network, Acquisitions, Automation, Bad Debt, Business Development, Customer Service, Customer Service Center, Field service

Database Administrator

PROFESSIONAL SUMMARY: * A Qualified IT Professional with 8+ years of experience including 5+ years of experience as a Service-Now suite developer and administrator. * Hands-on Experience in technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Software Configuration Management, Reporting, Discovery and Integrations * Expertise on various ServiceNow customizations as per cli...

Tags for this Online Resume: Javascript, Structured Query Language, HyperText Markup Language, Integrate, Management, Microsoft Access, Microsoft Change Management, Cascading Style Sheets, Change Management, CSS

Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Business Analyst - 20 Years of Experience - Near 43204

Skills Summary * IS Security Assessments Awareness and Training * Regualations compliance including HIPPA, PCI, SOX, JSOX and ISO * Project and Task Management * Meeting Organization and Presentation * * User Education & Awareness Program * Customer Service * Data Trending & Analysis * Problem Solving * ITIL Methodology * MS Office * Critical Thinking * Written Correspondences * Technical Knowledge / Learning Ability * Chan...

Tags for this Online Resume: Assessments, Certification for Information System Security Professional, Change Management, Compliance, Customer Service, Health Insurance Portability And Accountability Act, ISO, Itil, Management, Microsoft Change Management

System Administrator - 5 Years of Experience - Near 411001

Summary: * A skilled Technical professional (Linux/Unix/Windows Administration) with Specialized in Computing Infrastructure Management with over 5+ years of rich insightful exposure in the field. * Installation & Configuration of Linux OS, Network & Host Configuration, Physical Partitioning (Physical, Extended) Logical Volume Management, YUM Server, Unix/Linux Process Management, File Permissions (including Access control ...

Tags for this Online Resume: C Programming Language, Access Control List, Automation, AWK Programming Language, Configure, cron, DHCP (Dynamic Host Configuration Protocol), Domain Name System, English Language, Field Work

Manager

Summary: Technology Executive, Manager and Analyst with extensive experience with IT Operations and Global Service Desk management. Have specific expertise in IT Governance, IT Service Management and ITIL Methodology design and implementation. Additional expertise with KPI identification and Metrics definition, design, collection and analysis to facilitate performance increases with IT Service Desk management.

Ideal Companies: Amazon, Hewlett-Packard

Tags for this Online Resume: Management, Project Management, Systems Analyst, Accounting, Financial, Financial Accounting, Intranet, Application Server, Applications, Incident Response

Technical Writer - 20 Years of Experience - Near 20748

Summary of Senior Technical Writing Qualifications: * Reviews, analyzes and creates detailed documentation of business systems and user needs, including workflows, program functions and steps required to develop or modify programs * Creates technical documentation in simple and easy to understand verbiage * Creates documentation plans to support SharePoint document processes and oversee baselining and configuration of all v...

Tags for this Online Resume: Test, Training, User Acceptance Testing, Acceptance Testing, Audit, CMMI, Design Documents, Documentation, Graphic Design, IBM

Project Manager - 8 Years of Experience

SUMMARY * 8 Years of experience with IT infrastructure project management including ITIL process- es and methodologies. * Extensive experience in Incident Problem and Change management cycles of ITIL methodology. * Well experienced in RCA analysis using the 5 Why methodology and implementing the permanent fix via vendors or internal project teams. * Lead a team of 5 Problem managers to manage the IT Infra of a financial cli...

Ideal Companies: 1985

Tags for this Online Resume: Information Technology, Infrastructure, Infrastructure Project Management, Itil, Management, Project Management, IBM, Project Manager, Accenture FOUNDATION, AT&T