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Online Resumes with "ITIL "
Business Analyst - 19 Years of Experience - Near 07470
SUMMARY: Result-oriented with over 16 years of IT experience in client desktop and servers support. Determine client needs, strategically provide solutions and enhance identity development. Dedicated and loyal individual with superior interpersonal and communication skills, proven ability to interact with individuals at all levels and the capacity to prioritize workloads and perform under strict deadlines. Project Managemen...
Tags for this Online Resume: Consulting, PMP, Acceptance Testing, Active Directory, Distribution, HP, Licensing, Microsoft Active Directory, Microsoft Windows XP, Software, software
Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432
Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...
Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure
Project Manager - 20 Years of Experience - Near 85259-3453
SUMMARY: * Over 35 years in IT development/support of financial, healthcare, marketing /sales, purchasing and transportation business applications * Robust experience with participation and management of Agile teams using Scrum, SAFE and Kanban * Clarity subject matter expert and successful management of large budgets and forecasting * Extensive experience managing production support/ development teams of 2 to 23 people and...
Tags for this Online Resume: Forecasting, Applications, Purchasing, Infrastructure, Security, Year 2000, agile, scrum, itil, pmp, cross-functional teams, ServiceNow, Kanban, Rally, KPIs, Budget Management, Clarity, scrummaster, PMO, aGILE,SCRUM,Confluence,sharepoint, Confluence, Sharepoint, Powerpoint, Visio, MS Office Suite, Risk and Issue Management, Financial Management
Team Leader
"Thirty Six Years" experience in the Information Technology industry with a strong emphasis on ITIL Managed Services and Project Management. Strong Communication Leadership and Organizational skills both in a direct and matrix team environments.
Tags for this Online Resume: Account Management, Configuration Management, Configure, HP, Infrastructure, Integrate, Management, Itil, Inventory, Point Of Sale (Pos), agile
Project Manager
Summary: PgM & PM: PMI / PMP Certified Project Manager Infrastructure: ITIL Foundation Certified Application Development: PMI / ACP - Agile Certified Practitioner & Certified Scrum Master Quality & Process: Six Sigma Black Belt Certified (Yellow Belt & Green Belt as well) Past VP of Finance for the Fort Worth Chapter of the Project Management Institute -PMI. Proven Leader with outstanding deliverables focused performance. A...
Tags for this Online Resume: Unix, Infrastructure, Intel, Microsoft Windows, Quality, Quality Assurance, Data Conversion, Firewall, IBM AIX, SDLC, agile, c#, software
IT Delivery Manager - 20 Years of Experience - Near 75022
Proficient IT leader seeking a challenging Information Technology position, qualified within the scope of IT Service Delivery, IT Operations Management, Digital Transformation, IT Project Management, IT Governance, IT Offshore Delivery Management. A citizen of the U.S. with an MBA degree from University of Texas. Authorized to work in the United States for any employer. Recent areas of work include IT Service Management, IT...
Tags for this Online Resume: SAP, Business Objects, Data Warehouse, Database, Database Design, Dba (Database Admin), Design Patterns, HR, ITIL, Project Management, Program Management, Account Management, Delivery Management, People Management, FInancial Management, Virtual Teams, Service Excellence, agile
Manager - 20 Years of Experience - Near 91325
AREAS OF EXPERTISE Media Technology Leadership IT Business Strategy Networking Enterprise Architecture AWS/Azure Public Cloud Enterprise Security Service Management (ITIL) Global Leadership Outsourcing / Partnerships DevOps Cost Reduction Workplace Technology Application Support Collaboration Services Voice & Video Services Digital Media Workflow Agile Project Discipline Digital Media Distribution
Tags for this Online Resume: Application Development, Budgeting, Cloud Computing, Disaster Recovery, Enterprise Architecture, Entertainment, Help Desk, Help Desk Support, Information Technology, Infrastructure
Project Manager
Tags for this Online Resume: Microsoft VB.Net, Management, Social Media, Active Server Pages, Agile, C# Programming Language, English Language, ExtJS, HyperText Markup Language, Itil
Manager - 20 Years of Experience - Near N/A
Professional Summary Accomplished, creative, self learner, reliable and efficient IT director holding bachelor's degree in engineering with +20 years in IT management, recruiting IT staff, managing external suppliers, maintenance contracts and budgeting with in-depth expertise in IT network infrastructure, problem solving, providing technical support to a large scale of users and all aspects of IT Management. Excellent trac...
Tags for this Online Resume: Information Technology, Management, Security, Alexandria, Budgeting, Desktop Computer, ERP Systems, Evaluate, Infrastructure, J.D. Edwards, sql, it jobs, software, Oracle Development, Oracle Database, Microsoft SQL Database, PHP
System Administrator - 20 Years of Experience - Near 33786
SUMMARY Experienced Information Technology Manager of with a background in hardware, Systems Administration of WINDOWS and Netware OS, datacenter, network equipment and firewalls. Broad range of progressive experience in both technical and managerial aspects of IT Systems Operations and Service Delivery Management with significant Customer-facing experience and a proven track record of identifying and delivering on cost-sav...
Tags for this Online Resume: HP, Wintel, Novell, Novell Netware, Systems Administrator, Team Lead, Technical Lead, Incident Management, Desktop Computer, Support, Cross-Cultural Team Leadership, ITIL Familiarity, Problem Management, Change Management
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume: Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
Manager
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...
Tags for this Online Resume: Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority
