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Online Resumes with "INCIDENT MANAGEMENT"



15+ Networks Voice Engineer with in-depth experience in Incident Problem and Change

As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...

Tags for this Online Resume: Cisco Call Manager, Incident/Change/Problem Management, ITIL Certified, Cisco Unitity , VMAX/Clariion Projects, Exchange Server Projects

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Fire Chief -Emergency Manager - Homeland Security Strategists

Dynamic, award-winning senior executive with extensive experience in homeland security, emergency management, human resources, administration and business development for City of Atlanta and City of East Point Fire and Rescue Departments. Successfully achieve revenue and operational income goals through strategic planning and mutual aid with neighboring municipal agencies. Recognized for the ability to lead change, manage ...

Ideal Companies: FEMA; DHS; CDC; LOOCKHEED; ICF; CUBIC;DEWBERRY

Tags for this Online Resume: Key Advisor, Public Safety Executive, Subject Matter Expert, Fire Chief, NIMS and HAZMAT Certified, Advisior to White House as International Associaiton of Fire Chiefs Terrorisom and Homeland Securty Committtee Member, 30 years certified firefighter, Emergency Manager

Senior BCM/COOP Manager

Seeking a position leveraging my unique set of skills.

Tags for this Online Resume: Continuity of Operations, Emergency Preparedness, Law Enforcement, Communications, Incident Management, Program Management

Data Centre Manager

Tags for this Online Resume: Service Delivery Manager, Incident Manager, Change Manager, Process Improvement, MS Excel , SLAs and Metrics

Incident Management and Command Center Manager - ITIL V2 Certified

Tags for this Online Resume: Incident Management, Problem Management, ITIL

Help Desk Support Analyst

Highly accomplished IT Support Specialist with over 14 years of experience. Customer service and support, Incident Management, desktop hardware (break/fix), software troubleshooting, and installation are some of my areas of expertise. Diligence, team player attitude, strong analytical and troubleshooting skills

IT Supervisor/ IT Manager

Open to new opportunities in the IT Incident Management field where my extensive experience will be of great value.

Tags for this Online Resume: Mainframe, Automation, Incident Management, Training, Team Leadership, Customer Support

Incident & Problem Management - Account Management - Compliance Management

My goals & career plan are to incorporate my-self in an environment where my diverse skills, knowledge, & professional experience, could be utilized in a productive, stable, & well-established environment. I am resourceful, self-starter, with a strong desire to learn new technologies while working independently in a team environment. The position I am seeking should allow my strong analytical, problem solving, and decisio...

Tags for this Online Resume: Problem , Problem Management, Corrective Action , Account Manager, Incident Management, Root Cause Analysis, Technical Compliance Management, Solutions Management, Compliance Control Management, Qualitty Control Improvements, Service Assurance, Diversity and Inclusion Management

Incident Manager Pontiac Mi

Tags for this Online Resume: Incident management, ITIL, Production Support

Critical Incident Manager, Data Center Management

Critical Incident Manager with a proven track record of more than 20 years business experience including 14 years as a Project/Situation Manager for a large regional bank. Demonstrated success in managing the day to day operations of a large data center which included IBM MVS/zOS mainframe, HP/IBM mid-range, distributed environments and all magnetic media activities. Data Center operations includes batch scheduling and netw...

Tags for this Online Resume: Incident Management, Data Center, Infrastructure, Project Management, Problem Management, Situation Manager