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Online Resumes with "HDI"



Systems Engineer

Currently I have over 7 years of experience with specialties in health care information technology, network administration, wireless configuration, and hardware and software troubleshooting. Adapts to new technology to meet ever-changing needs of users, utilizes critical analysis to solve complex software and network problems, and provides excellent service to all users. Communicates clearly, works in teams to perform multi...

Ideal Companies: Google, Cisco, Microsoft, Novell, College, Government, and Health Care

Tags for this Online Resume: Active Directory Management, Novell Management, Cisco Router Configurations, Windows Server Configurations, Linux Configuration, Cisco Routers, Cisco Switches, Cisco Firewalls, VMware, Windows 2000 Server, Windows 2003 Server, Windows 2008 Server, SuSE Linux

Help Desk Support

Tags for this Online Resume: HDI Help Desk Certified, Microsoft MCP Certified

Technical Trainer, San Antonio, TX

Tags for this Online Resume: A+, Microsoft, Web Developer, Cisco, HDI, Support Analyst

Visionary and experienced IT Professional with proven ability to shape IT performance and responsiveness to business needs with prominent contributions to customer service and satisfaction.

Opportunity for growth, personally and professionally. Ability to contribute and implement changes. Diversified and challenging tasks.

Ideal Companies: Health care Industry

Tags for this Online Resume: Strategic Planning, Organizational Development, User, Rapid Deployments, IT Needs Forecasting, Policies, Infrastructure Design, SLA Standards, Continuous Improvement, Quality Control, Windows VISTA, XP, 2003, 2000, NT, 98, MAC OS, CISCO VPN, BlackBerry, Windows Mobile, Cisco, Net Gear, Linksys, D-Link, VOIP, Remedy, Altiris, LanDesk, GoTo Assist, Help Desk Institute (HDI) Certified, DELL Certified System Expert (DCSE)

PCB Designer, HDI/Flex

Sr PCB Designer

Tags for this Online Resume: PCB Designer, Layout Engineer, Certified Interconnect Designer, High Speed , HDI, DDR2/3, LVDS, PCIS

Featured Profile

Providing superior IT management and strategic planning for improved efficiencies and measurable outcomes.

Visionary, dynamic, results-oriented and business savvy IT executive with extensive experience in management consulting, strategic development, change management, business transformation, project/program management and business analysis for multidisciplinary organizations. Career history of formulating and executing strategic business and technology initiatives, spearheading complex projects to completion and orchestrating ...

Ideal Companies: Northside Hospital, Emory Health System, AT&T, Koch, Coke,

Help Desk Manager

I have 21 years’ experience in the IT industry, a Degree in Computer Science and ITIL V3 Certified. Through the years together with great teams we have implemented ITIL and HDI processes and procedures at major corporations and universities. I excel at providing solutions and improving Help Desk / Support Services and IT Operations by motivating the right members of teams and utilizing their knowledge along with mine.

Tags for this Online Resume: Help Desk manager, IT Manager, Director of IT, Support Manager

Service Desk Manager

Obtain position as a Service Desk Manager in the Washington DC Region

Tags for this Online Resume: Service Desk, Help Desk, ITIL, Operations, Government Contract, Manager, Top Secret Clearance, HDI Certification

Application Support

Tags for this Online Resume: quality assurance, customer care, project management, call center, associate engagement, PMP, HDI, Help Desk, customer service

Senior Service Desk Coordinator - 10 years experience - HDI ITIL - HDI Helpdesk

Progressive team leadership experience combined with a passion for excellence resulted in increasing the level of competency at the Service Desk. Developed successful strategies and implemented with attention to the bottom line. Facilitated service improvement within the various service silos which included the Help Desk, Desktop Support, Computer Operations, Network Operations, and Application Support as they relate to S...

Customer Support / Help Desk Specialist - 20 Years of Experience - Near 28105

Working with thousands of clients I enjoy solving any problem that comes up. From owning a Consulting firm to working for a help desk I strive to be a specialist in first call resolution and follow up on those that need further research. Looking forward to working for a firm that will realize my expertise and allow me to grow in learning, knowledge and responsibilities. I'm sure you have many current clients needing my sk...

Tags for this Online Resume: HDI, Active Directory, Windows, Office, Break Fix, Servers, High Pressure, Multi-task