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Senior Service Desk Coordinator - 10 years experience - HDI ITIL - HDI Helpdesk
Progressive team leadership experience combined with a passion for excellence resulted in increasing the level of competency at the Service Desk. Developed successful strategies and implemented with attention to the bottom line. Facilitated service improvement within the various service silos which included the Help Desk, Desktop Support, Computer Operations, Network Operations, and Application Support as they relate to Service Management.
Help Desk Specialist
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Help Desk Specialist |
Education level: |
High School/GED |
Will Relocate: |
Yes |
