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Online Resumes with "Guidance Software Inc "
Organizational Development Specialist - 10 Years of Experience - Near 90046
Accomplishments Charles Schwab Inc. By truly partnering with stakeholders we accomplished a complete change in corporate culture and re-tooled their national sales force and support staff. With this initiative Schwab was finally able to achieve the #1 position in customer service (JD Powers), increase sales 27% + each year, increase employee engagement by 32%+. By aligning the new hire on-boarding program with corporate ini...
Tags for this Online Resume: Customer Service, Cyber Security, Diversity, Insurance, Integrate, Leadership, Training, Development, Learning and development, Sales Training, Chief people officer
Vice President
Accomplishments Guidance Software Inc. At GSI I defined and led the Sales Enablement training initiatives which led to the reversal of sliding stock prices and increased profit margins by 16% Re-tooled the on-boarding of professionals in a highly complex and technical environment and decreased time to productivity by 24+% and ramped up continuous career development Created cross enterprise collaboration to increase effectiv...
Tags for this Online Resume: Annuity, Buying, Complaints, Customer Service, Cyber, Cyber Security, Diversity, Insurance, Integrate, Its
Quality Assurance Specialist
Career Highlights Experience with Leading teams and Mentoring Junior members of the team. Extensive experience for Web Based products as well as Testing Mobile Apps (iOS and Android). Extensive experience with Agile (Scrum, Kanban and SAFe). Automation experience includes: Selenium, Protractor, Webdriver 2.0, JAWS (in house unit test tool) Jmeter, SoapUI, Cucumber Experienced with test case management and reporting tools li...
Tags for this Online Resume: Agile, Services, Java Programming Language, Advertising, Buying, Quality Assurance, Web Services, Automation, Test, Android
Application Support - 10 Years of Experience - Near 92557
Windows, Linux and some Unix * Perform cyclical software regression testing for quality assurance purposes * Research and document "bugs" and change requests based on feedback from users * Attend training classes to further enhance my knowledge of the product
Tags for this Online Resume: Automation, Documentation, Support, Systems Development, Technical Support, Acquisitions, Services, Troubleshooting, Research, Training
