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Online Resumes with "Global Service Desk"
Help Desk
Experienced Problem solver
Ideal Companies: Companies that I can grow and learn
Tags for this Online Resume: Help Desk
Senior IT Manager-14 Years experience in IT Management- Infrastructure Support Services
I would like to find a IT Management position that would use my experience and skills, allow me a growth path, and enable me to make positive changes within the organization. I truly love what I do and without a shred of arrogance I assure you I am very good at producing significant results both operationally and bottom-line effecting. I have gotten no less than above standard ratings on my annual performance reviews in at ...
Tags for this Online Resume: IT Management, IT Service Manager, Director of IT Support Services, IT Site Support Manager, End User Computing, Global Service Desk
Highly experienced IT Manager - Near 18045
I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.
Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.
Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management
Manager - 18 Years of Experience - Near 46032
PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...
Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements
Manager
Summary: Technology Executive, Manager and Analyst with extensive experience with IT Operations and Global Service Desk management. Have specific expertise in IT Governance, IT Service Management and ITIL Methodology design and implementation. Additional expertise with KPI identification and Metrics definition, design, collection and analysis to facilitate performance increases with IT Service Desk management.
Ideal Companies: Amazon, Hewlett-Packard
Tags for this Online Resume: Management, Project Management, Systems Analyst, Accounting, Financial, Financial Accounting, Intranet, Application Server, Applications, Incident Response
IT service desk manager
I am an experience IT Service desk Manager implementing, managing and supporting a variety of platforms and operating systems. Strengths include ITIL process, managing infrastructure, help desk management, strategic planning, assessing business needs, project management, and the ability to recognize, analyze, communicate and resolve technical challenges creatively and cost-effectively. In addition to my technical skills I a...
Tags for this Online Resume: Active Directory, Microsoft Active Directory, Microsoft Office, Information Technology, Pc, Personal Computer, Remedy, SAP, Blackberry, Compaq
Telecomm Specialist - 15 Years of Experience - Near 55426
Summary I was a successful Seasoned Desktop Support Analyst with many years of experience in this fast-paced Global Service Desk at General Mills I have excellent communication skills. I have a good track record of achieving exceptional results in phone skills and sometimes dealing with difficult or stressed people. In my day to day work activity I imaged computers I remoted into users computer to fix their computer issues.
Tags for this Online Resume: Active Directory, Communication Skills, Desk Top Support, Desktop Computer, Electronics, Excellent Communication Skills, Imaging, Management, Microsoft Active Directory, Monitoring
ERP - 10 Years of Experience - Near 84096
Ideal Companies: IT, ERP, IT high level operations, utah focus open to relocation
Tags for this Online Resume: ASCP, Benefits, Configure, Documentation, Enterprise Requirements Planning, Forecast, Forecasting, Oracle, Oracle ERP, Supply Chain
Director - 20 Years of Experience - Near 94551
Looking to join a management team of like minded managers who live to servie the customer. Service is central elelment to my management approach. I would be excited to have the opportunity to provide leadership and services via a Customer Service/Cusccess team, TEchnical Support Team, IT Operations etc. I really enjoy mentoring team members and assiting team member to stretch their careers in the right direction to meet ...
Ideal Companies: Early stage startups to SMB's are favored. All industries are possible.
Tags for this Online Resume: AVAYA, Desktop Computer, Documentation, Management, Network Operations Center, Networking, Vendor Management, Call Center, Customer Relationship Management, Software
Customer Service Manager
Tags for this Online Resume: Jenkins, NOC, Audit, Root Cause Analysis, Production Control, Disaster Recovery, Management, Services, Shared Services, Sourcing
Manager
Tags for this Online Resume: Asset Management, Management, Information Technology, Process and Procedure, Complaints, Documentation, Focus, Network Administration, Systems Development, Infrastructure
A professional with a strong background in IT Process Administration and Technology archetecture
I look forward to finding challenging and rewarding positions which allow me continue to expand my skill set as a leader in the corporate technology sector while finding ways to advance the technological foundation upon which my employer functions.
Ideal Companies: UBS, Tek Systems, WiPro
Tags for this Online Resume: Management, Applications, Integrate, Legacy, PCS, Personal Conferencing Specification (PCS), Support, Troubleshooting, Infrastructure, Logistics
