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Online Resumes with "Genesys"



Quality Assurance Specialist - 20 Years of Experience - Near 07721

QUALIFICATIONS SUMMARY Customer-oriented professional with solid application engineering and quality assurance experience. Effective at developing and implementing systems to enhance customer satisfaction and income. * Relationship Development: Strong communication talents with a track record of establishing trusting relationships with internal and external stakeholders. Effective at understanding and addressing concerns to...

Tags for this Online Resume: Structured Query Language, Support, Systems Engineer, Technical Lead, Technical Support, Test, Virtual Private Network, Voice, Asynchronous Transfer Mode (ATM), AT&T, BMC Remedy, Application Production Support

Financial Specialist - 20 Years of Experience - Near 10027

QUALIFICATIONS Software: Windows Operating Systems including, Windows '95, '98, 2000 and XP Windows applications including Microsoft Office 2010 and Microsoft Excel 2010 Donovan Data Systems, Great Plains, PeopleSoft, SAP, Genesis, Concur, Prisma, Illuminate IPS Workflow, Electronic Resources & the Internet. Office and Administration: Ability to type 80 wpm Conscientious individual with strong interpersonal communication sk...

Tags for this Online Resume: Accounts Payable, Audit, Policies and Procedures, Vendor Invoices, Credit Card, Wire Transfers, Billing, Filing, ACH, HR, finance

Project Manager - 17 Years of Experience - Near 27560

Tags for this Online Resume: HP, Management, Program Management, Security, Leadership, Desktop Computer, Enterprise Architecture, Genesys, Oracle, SAP

Sales Manager - 15 Years of Experience - Near 28590

Summary I am a proven corporate manger able to meet tight deadlines while delivering superior performance and customer service through strategic and creative thinking with collaborative problem solving utilizing compelling marketing and communication plans. I exceed all operational goals and budges while building inspirational teams. I produce and deliver solid project management with measurable analytics. I possess the abi...

Tags for this Online Resume: Customer Service, Buying, Call Center, Call Center Sales, Complaints, Customer Relationship Management, Forecasting, Genesys, Interactive Voice Response, Inventory

Business Analyst - 10 Years of Experience - Near 20139

Capacità di comunicazione e gestione del cliente. Capacità di lavoro a ritmi frenetici e in condizioni di forte stress.

Tags for this Online Resume: Adobe Photoshop, C Programming Language, C++ Programming Language, Call Center, Coreldraw, Customer Relationship Management, EEG, Enterprise Guide, Forte, Genesys, sql, javascript, c++, html, software, it jobs

Biologist - 20 Years of Experience - Near 94806

Career Summary * Lab Manager with over 25 years of optimizing efficiencies. * Able to coordinate initiatives (both scientific and administrative) within research laboratories strives to propel professionalism while minimizing the efforts produced within the workplace. * Adept at supporting and collaborating with other team members to implement the most appropriate policies, procedures, and protocols for assignments. AREAS O...

Tags for this Online Resume: Administrative Assistant, Critical Care - Neurology, Neurology, Research, Radiation, Complaints, Water Supply, Adobe, Adobe Acrobat, Adobe Illustrator

Regional/Multi-Unit Manager - 10 Years of Experience - Near 21113

Executed Manage the daily financial operations for i5 CHURCH, i5 Kids "ELC" and i5 ELITE Sports. Review and approve operational expenses and payroll for church and ELC staff. Present financial reports to the pastors and the executive board to help identify strengths and opportunities for the overall portfolio of the church and ELC. Manage the scheduling, maintenance, safety standards, and facility improvement projects. Serv...

Tags for this Online Resume: Sales, Scheduling, Construct (App Dev Tool), Financial, Payroll, Networking, People Management, Pricing, Retail, Strategic Thinking

Customer Service Manager - 18 Years of Experience - Near 84084

Proficient with AVAYA Noble Systems Dialer Genesys CITRIX RTA/CMS Supervisor PIPKINS WFM NICE Witness.

Tags for this Online Resume: Call Center, Management, Budgeting, Operating Budget, Consulting, Sales, Sales Training, Telemarketing, Training, customer service, call center, sales

Software Engineer

To obtain a Senior Contact Center Professional Services/Consulting position in an industry-leading organization where my proactive/self-disciplined style, technical/business experience, and educational background can be fully utilized.

Tags for this Online Resume: Siebel, Forecasting, Software, Staffing, Computer Telephony Integration, Computer Telephony Integration (CTI), C Programming Language, Business Analysis, Business Analyst, Integrate, Genesys

Programmer Analyst - 15 Years of Experience - Near 39272

To obtain a position that will allow for growth in the IT field; while providing a valuable service.

Tags for this Online Resume: software, BMC CONTROL-M, Distribution, Scheduler, Genesys, Payroll, CA-Easytrieve, CICS, Cobol Programming Language, Debugging

Telecomm Specialist - 19 Years of Experience - Near 77802

Tags for this Online Resume: Call Center, Consulting, Interactive Voice Response, Oracle, Sales, Sales Engineer, Systems Analyst, Telephony, Genesys, Configure

Manager - 12 Years of Experience - Near 37921

Accomplishments * Experienced in Microsoft Word, Front Page, Power Point, Excel, Outlook, Publisher, ACT Database Software, Genesis Mortgage Software, Calyx Mortgage Software, Encompass Mortgage Software, Fusion Software, Wizard Software, Hogan software * Serv-Safe Certification * ABC certified * Military Counter Intelligence Linguist Training Certification * Fluent in Arabic, English. Proficient in French. * Certified Nota...

Tags for this Online Resume: Arabic Language, Consumer Lending, Database, English Language, French Language, Hogan, Microsoft, Microsoft Excel, Microsoft Front Page, Microsoft Outlook