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Army - 17 Years of Experience

Accomplished transitioning military leader with 17 years of transferrable experience in operational planning, project management and program management. Proven operations expert with an outstanding track record for achieving target goals, eclipsing performance milestones, and meeting stringent deadlines. Adept at problem solving and multi-tasking during fast-paced and stressful situations. Looking to join a team of profes...

Tags for this Online Resume: operations management, project management, program management, leadership, team building, security management, PMP, MS Office Suite

VP Customer Services - Professional Services & Product Support

Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.

Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect

Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty